Skip to content Skip to main navigation Report an accessibility issue

Dual Relationships: Balancing Ethical Responsibilities – Veronica E. Cruz, LCSW-C (she/her)

event graphic see page information


This webinar will explore the importance of understanding and balancing ethical responsibilities. An emphasis will be placed on exploring dual relationships and boundary issues to enhance and improve ethical responsibilities and reduce ethical violations. This workshop will discuss common practice areas that raise ethical dilemmas and explore the code of ethics and propose various ethical decision-making models that can be utilized to resolve these ethical conflicts. Issues explored will be: code of ethics, understanding direct service situations, exploring professional relationships and limitations, ethical framework model, and best practice techniques. This will be an interactive workshop with case vignettes and live polls.


As a result of attending this presentation, participants will be able to:

1. Explain various ethical principles and codes of ethics to further understand how to manage and/or avoid dual relationships;

2. Demonstrate an understanding of issues related to dual relationships and boundary issues;

3. Analyze and explain an ethical decision-making model which incorporates the codes of ethics and Comar regulations to concepts of dual relationships and boundary issues; and

4. Describe key elements of balancing ethical responsibilities in relationship to the concepts of dual relationships and boundary issues.


Social workers and other social service providers.


Veronica Cruz, LCSW-C is a clinical and forensic social worker with over 20 years of experience working in the mental health and legal arena. She is a qualified expert witness in clinical and forensic social work in numerous jurisdictions and courts in Maryland and at the Federal level. She concentrates on cases involving illegal or harsh sentences, post-conviction relief, modifications of sentences and juveniles charged as adults. Ms. Cruz is the founder and CEO of Cruz & Associates, LLC a consulting firm that specializes in preparing comprehensive forensic psycho-social reports for criminal and civil matters, continuing education and psychotherapy. When not working on cases, she is a professor at the University of Maryland, School of Social Work and is an avid continuing education presenter who specializes in trauma and ethic workshops.