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Staff Openings
College of Social Work: Communications Department
Internal Communications Manager
MR 9/Salary Range: 55K-59K
Exempt
Hybrid position (three days in the office and two working from home) subject to change.
Full consideration will be given to applicants who apply by July 1, 2024
Job Description:
The University of Tennessee College of Social Work has an opening for a highly skilled and experienced Internal Communications Manager to join our team. The Internal Communications Manager plays a crucial role in developing and implementing effective communication strategies to engage and inform our internal stakeholders including faculty, staff, and students, as well as University partners and leadership. This individual will be responsible for creating and delivering clear, consistent, and compelling messages that align with the College’s mission, vision, and values.
This position will also spend a portion of their time collaborating with SWORPS (the Social Work Office of Research and Public Service), which is the community outreach arm of the College of Social Work.
The position is based in Knoxville, TN. This is a full-time position with benefits and day-shift hours. Some evening and weekend work may be required on occasion.
The following job functions include, but are not limited to:
Key Responsibilities:
· Develop and execute internal communication plans that support the College’s strategic goals and initiatives.
· Create engaging content for internal communication channels, including newsletters, intranet, emails, and other TBD platforms.
· Collaborate with various departments, including SWORPS, to gather information and content for internal and, potentially, external communications.
· Coordinate with various departments to ensure consistent messaging and timely dissemination of information. Manage internal communication campaigns and initiatives to promote employee engagement.
· Monitor and analyze the effectiveness of internal communication efforts and make recommendations for improvement.
· Collaborate with senior leadership to communicate key messages and updates to employees.
· Provide guidance and support to internal stakeholders on communication best practices.
· Provide assistance as necessary to other members of the Communications Team including, but not limited to:
o Providing content for external monthly newsletters
o Providing proofreading services
o Providing content for social media
o Assisting with photography and photo shoots
· Ensure content messaging and branding across all internal communications materials is consistent with the University’s guidelines.
· Help foster a culture of open communication and collaboration within our organization.
These job duties are not comprehensive, and responsibilities may be added or deleted at any time without notice as necessary and as determined by management.
Minimum Requirements:
Education:
· Bachelor’s degree in Communications, Public Relations, Marketing, Advertising, or related field.
Experience:
· Minimum of 3-5 years of experience in internal communications, preferably in a higher education setting.
Work Schedule:
Monday – Friday day shift, with occasional evenings and weekends.
Required Knowledge, Skills, and Abilities:
This position requires an understanding of fundamental concepts of communications and marketing, and proven experience in internal communications, preferably in a college or university setting.
Written and Verbal Communication: Must have profound written and verbal skills, impeccable attention to detail, and the ability to effectively convey messages to target audiences and stakeholders. Must be an expert in spelling and grammar.
Creativity: Must be able to think creatively and produce innovative ideas and solutions to captivate audiences.
Project Management: Must have the ability to plan, organize, and manage communications and marketing projects and ensure they are delivered on time and within budget.
Relationship Building: Must build and maintain positive relationships with internal and external stakeholders and partners. Must be able to work collaboratively with diverse stakeholders.
Knowledge, Skills, and Abilities: Knowledge of best practices in internal communications and employee engagement. Adaptable, flexible, problem-solver, collaborative, detail-oriented, strong time management and organization skills, lifelong learner. Must possess a passion for fostering a culture of communication and collaboration within a dynamic university environment.
Tools: Must be an expert in the Microsoft suite of products including Word, Excel, PowerPoint, and Outlook, as well as other communications tools.
Preferred Knowledge, Skills, and Abilities: Proficient in ISSUU, Canva, WordPress, and Emma, or other email marketing platforms. Proficient in project management software such as Asana. Proficient with communication tools including Slack and Teams.
WORK SCHEDULE: Monday-Friday. Occasional evenings, weekends, or holidays. Some travel may be required.
Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position is filled.
Interested individuals should provide a 1) cover letter addressing professional experience relevant to each required minimum qualification, 2) a resume, and 3) complete contact information for 3 professional references.
Application Process: Applicants should submit all information via this link.
Research Center Openings
Human Resources Specialist
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS
This position serves as the Human Resources specialist, providing support, and services for HR functions for the College of Social Work (CSW), Social Work Office of Research and Public Service (SWORPS) and the Center for Behavioral Health Research (CBHR) . Ensures positions are managed and maintained at levels consistent with the associated budgets, ascertaining the accuracy of employee classifications, appointments, salaries and unit assignments as well as processing all human resources documents to guarantee timely payroll for all employees. Maintains close working relationships with campus Human Resources, the CSW Associate Director of Budget, Finance, and Operations, the Treasurer’s Office as well as all units within the college. Assist with decision-making and confidential record-keeping related to all personnel (from hiring to termination) with the ability to follow consistent and compliant employment practices. Due to the sensitive nature of personnel issues this position holder must be professional and is responsible for accurate execution of all duties is critical.
DUTIES AND RESPONSIBILITIES
HR System IRIS
- Complete CSW and SWORPS level personnel and bi-weekly and monthly payroll actions; including position creation and management related to budget, new faculty, new staff, student hire, position transfer, e-form personnel change form, termination, retirement, additional pay, effort certifications, etc.
- Responsible for the reconciliation of bi-weekly and monthly payrolls for all units.
- Perform ad hoc HR, personnel and payroll reporting from IRIS and other database sources.
Position Development
- Responsible for assisting units and facilitate classification requests.
- Develop position descriptions for staff positions within the units and facilitate classification requests through HR Compensation team with coordination from the units.
- Responsible for maintaining an electronic log of new positions, reclassifications, and other compensation activity requests.
- Provide guidance and distribute compensation related communication to units to reflect changes in classification and pay.
- Provide assistance to foster teamwork and communication between the research units, CSW HR and key University offices regarding HR related matters including the Office of Human Resources, Academic Personnel, and the EEO/ADA office, and University Payroll office.
- Identify and communicate ideas for HR process improvement to ensure efficiency among the research units.
Staff HR
- Assure unit actions are compliant with CSW/University policies and procedures regarding staff searches, hiring guidelines.
- Serve as the hiring manager in the Taleo recruitment and hiring process (from posting to hiring).
- Process paperwork and maintain files for staff searches and work with the Office of Equity and Diversity regarding exempt staff positions.
- Manage and facilitate new hire paperwork (on site and remotely) for all staff positions, temporary faculty part -time positions, faculty hires, international hiring process, graduate research assistants, and student assistants. Ensuring the different appointments and processes are being followed appropriately.
- Responsible for implementing an on-boarding process for all new hires for the research units and off-boarding process of terminated or retired employees.
- Develop templates to share with supervisors to assist with on-boarding and training all new employees.
- Serve as first point of contact for new employees regarding first day expectations and provide onboarding schedule.
- Assist with the retention process by follow up meetings with each hire at 30-, 60-, and 90-day mark to ensure engagement with CSW and provide guidance.
Employee Relations
- Establish and maintain a Family Medical Leave/Parental Leave process for CSW, SWORPS, and CBHR to record and track hours appropriately to ensure reporting of time is correct and within compliance.
- Assist with developing a Family Medical Leave/Parental Leave check in process, in conjunction with UTK HR, to provide assistance to the employee on leave.
- Assist with developing and maintaining a Family Medical Leave/Parental Leave return to work action plan and process.
- Maintain the Workers Compensation process and ensure appropriate reporting to campus Risk Management Offices and CSW HR.
- Assist with the development of CSW, SWORPS, CBHR HR policies and procedures and record management.
- Assist with the development of telecommuting agreements and processes. This includes tracking, auditing, and renewals of agreements in coordination with UTK HR.
- Assist with the development of telecommuting employees issued equipment and maintain an equipment issued form for personnel files.
Other duties as assigned
- Prepare letters, documents, reports for the Associate Director of Budget, Finance, and Operations related to HR as requested.
- Assist with the development of CSW HR Lunch and Learns
- Collaborate on a variety of special projects.
- Serves as a backup for other CSW HR Specialists.
- Other duties as assigned.
MINIMUM REQUIREMENTS:
EDUCATION: Applicant must hold a Bachelor’s Degree in Human Resources, Business, or a related field
REQUIRED EXPERIENCE: 2-3 years’ experience in a professional office setting.
PREFERRED EXPERIENCE: Human Resource experience within higher education, hiring, or employee relations. SAP or IRIS experience.
WORK SCHEDULE: This position may occasionally have evening and weekend work hours.
Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.
Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.
Application Process: Applications should submit all information via this link.
Please visit each center’s respective website to view additional current openings.
Student Job Openings
Job Summary: The Center for Veterinary Social Work seeks a DVM student to co-facilitate the Access to Veterinary Care Circle Community, an inclusive online platform. Working with a veterinary social work team, the student will represent the interest and perspective of veterinary medicine. This community brings together veterinarians, veterinary social workers, veterinary technicians, animal shelter staff, researchers, teachers, and others committed to increasing access to veterinary care. The online platform will host live conversations, online forums, and networking to share solutions with others impacted by lack of access to veterinary care.
Education/Experience:
- Currently enrolled in a Doctor of Veterinary Medicine Program at a US College of Veterinary Medicine.
Position Status: Contract position. Please be aware that this is an hourly RA position. It is not a graduate assistantship and does not include a tuition waiver. Timeframe: Immediate Opening, one year contract, opportunity for renewal. Hours/Location: Remote/flexible, up to 8 hours/week. Travel may be required.
Responsibilities and Duties:
- Cultivate an online community using the Circle platform.
- Identify, recruit, and engage community members.
- Active moderation of chats, forums and other online member activity.
- Respond to posts.
- Lead social media- create and post timely content.
- Populate and update resource library.
- Curate contemporary AVC topic selection for Live Conversations.
- Build relationships with others passionate about AVC.
- Contribute to the planning of a future conference.
- Offers recommendations to increase awareness for underrepresented communities.
- Assists in preparation of presentations.
- Contribute to writing, editing, and submitting manuscripts and grants.
- Other duties as assigned.
Qualifications and Skills:
- Strong technology skills and experience.
- Passionate about increasing access to veterinary care.
- Self-motivated.
- Conflict resolution.
- Ability to multi-task and work cooperatively with others.
- Use Microsoft Teams and Sharepoint, online platform Circle.
If interested please send your resume and cover letter to Lisa Wiborg at lwiborg1@utk.edu.
General Inquiries
For general inquiries about employment opportunities at the University of Tennessee, Knoxville, contact the university’s human resource department at:
https://hr.utk.edu/recruitment/
For general inquiries about employment opportunities at the College of Social Work at the University of Tennessee, Knoxville, contact the Budget Director, Ashley Howdeshell at:
ahobby4@utk.edu
(865) 974-6698
All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.
Social Work Job Opportunities
