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Employment Opportunities

Faculty Openings

Location

Nashville, TN

Description

The University of Tennessee, College of Social Work invites applications for one (1) 12-month, non-tenure-track Assistant Professor of Practice position. The salary range is $56,000-$62,000, dependent upon qualifications. The position will be located at the College of Social Work Nashville Campus.

The University of Tennessee, College of Social Work is a community of scholars, teachers, and professional staff who are committed to achieving high educational outcomes, consistent with the values of the social work profession, for all students. Our Social Work curriculum emphasizes social justice, evidence-based practice in interdisciplinary settings, and trauma-informed care.

The position has primary responsibilities for face-to-face and online instruction in the BSSW and MSSW programs. The role requires effective communication of knowledge and information to students while promoting skill acquisition and development of critical thinking.  Professors of Practice must model ethical behavior and be able to objectively evaluate student performance and competencies.  As a member of the College of Social Work faculty, the position contributes to various college and university committees and service.

 This position is supervised by the Associate Dean of Academic Affairs and works collaboratively with the academic program directors.

 

Qualifications

Minimum qualifications:

  1. MSW/MSSW from a CSWE-accredited social work program required
  2. Experience teaching, training, or mentoring students in higher education
  3. Expertise in one or more of the following areas:  generalist, macro, and/or advanced clinical practice; research; anti-oppressive practice
  4. Two years post-master’s social work practice experience by January 2024
  5.  Strong identification with the mission and core values of social work
  6. Experience promoting diversity, equity, and inclusion

Preferred qualifications:

  1. Undergraduate teaching experience
  2. Teaching experience in higher education, both face-to-face and online formats
  3. Five years post-master’s practice experience
  4. A doctoral degree in Social Work or closely related field by the time of appointment

Application Instructions

The University of Tennessee, College of Social work is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Interested individuals should provide a letter of interest, curriculum vitae/resume, and names/addresses (postal and e-mail) and phone numbers of three references. Priority consideration will be given to applications submitted by September 30, 2023, though review will continue until the appointment is made. Materials should be submitted electronically through https://apply.interfolio.com/131047.  If you have questions, please contact Natalie Crippen at ncrippen@utk.edu.

 

Location

Knoxville, TN

Description

The University of Tennessee College of Social Work (UTCSW) invites applications for an associate or full professor with a specialization in social work and health, with specific research interests in health, the social determinants of health, integrated health, and healthcare in community health settings. The ideal candidate should bring an interprofessional lens to community-engaged research and education. The position will mentor junior faculty, contribute to the college’s reputation for the highest-quality graduate and undergraduate education, engage with communities and professional organizations in collaborative ways, and help the CSW move forward in our commitment to anti-oppressive practice, access to education, inclusive excellence, and social justice, as defined by the Council on Social Work Education. The position will be located on the Knoxville campus.  

Candidates for this position must have earned their doctorate in social work or a related health, social, or behavioral science field. The candidate must have an established record of scholarly activity; an established record of extramural funding (for professor level) or preliminary and indication of future sustained record of extramural funding (for associate level); and the ability to contribute in meaningful ways to the access and engagement goals of the University.  We also expect this candidate to act as a mentor to graduate students and junior faculty.  

The University and the College of Social Work

The University of Tennessee (UTK) recognizes its role as a land-grant, flagship research institution as stated in its strategic vision that imagines “a world enriched by our ideas, improved through action, and inspired by the Volunteer Spirit of service and leadership.” (https://chancellor.utk.edu/vision/). The UTCSW is moving forward on this vision under the dynamic leadership of Dean Lori Messinger and our senior leadership team to deepen our impact as educators, researchers, and scholars. With over 850 students enrolled in undergraduate, MSW, DSW, and PhD programs in Knoxville, Nashville, and online, the College is preparing highly skilled and culturally sensitive social workers to address areas of need across the state, the country, and the globe. College faculty conduct interdisciplinary research that focuses on the needs of under-resourced groups. The person hired in this position would become a member of this exceptional, thriving academic community.  

We seek candidates who can lead in the area of social work and health, build on the College’s existing areas of research strength, and contribute to our broadening interdisciplinary and community-based research collaborations. The College is an active partner in health-related research, with existing partnerships with several campus units (e.g., Departments of Public Health, Child and Family Studies, Kinesiology, Nutrition, and Psychology, and the College of Nursing), the UT Health Science Center in Memphis, and Cherokee Health Systems (CHS), a nationally known, federally qualified health center that is based in East Tennessee, utilizes an integrated care model, and participates as a Healthcare Provider Organization program partner in the NIH All of Us Research Program (allofus.nih.gov/). UTK has recently established an organizational memorandum of understanding with Cherokee Health Systems to target health inequities; current projects relate to maternal well-being, nutrition, health literacy, and community need through a multi-level approach.  

The College is also home to The Center for Behavioral Health Research (CBHR), which conducts a broad array of behavioral health studies of children, adolescents, adults, families, and communities. The CBHR’s research incorporates faculty, staff, and students from a variety of disciplines at UTK and other universities. Since its founding in 1988, the CBHR’s work has been largely funded by the National Institute of Mental Health, the National Institute on Drug Abuse, and the Substance Abuse and Mental Health Services Administration. Other funders include the Health Resources and Services Administration, The W.T. Grant Foundation, Robert Wood Johnson Foundation, The John D. and Catherine T. MacArthur Foundation, and other private foundations and donors. 

The University of Tennessee Knoxville and the CSW offer a competitive benefits package, and 9-month tenure-track faculty are eligible for additional summer salary. UTK is Tennessee’s flagship land grant university and is currently in the midst of unprecedented growth in enrollment, with approximately 35,000 enrolled students. The University is also a Carnegie Foundation Research (R1) University with the designation of highest research activity and has achieved a Carnegie Classification for Community Engagement. Forbes Magazine recently ranked UTK as one of the best places to work in the US, including a ranking of ninth among public higher education institutions in the United States.

Campus Location

The City of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, outstanding athletic opportunities, and a robust offering of outdoor and cultural activities. Knoxville enjoys the charm of a small city with activities that range from green energy initiatives and community greenways to thriving festival culture, music, culinary, and outdoor recreation scenes. Knoxville’s community brings events such as the Asian Festival, Knoxville Opera’s Rossini Festival, Kuumba Festival, Hola Festival, Dogwood Arts Festival to name a few. The city is also home to the Knoxville Museum of Art, the Beck Cultural Center, Women’s Basketball Hall of Fame, the Frank H. McClung Museum of Natural History, and the Museum of Appalachia is a short drive from Knoxville. Citing affordability and quality of life, U.S. News and World Report ranks Knoxville among the best places to live.

Qualifications

Required Qualifications

  • Doctoral degree in social work, psychology, medicine, nursing, public health, or other behavior health-related field 
  •  Evidence of a research agenda on social work and health that advances social, racial, economic, and/or environmental justice, among others  
  • Evidence of high-quality teaching at the graduate level, and across modalities 
  • Evidence of commitment to mentoring graduate students, junior faculty, and/or post-doctoral fellows who are developing programs of externally-funded research 
  • Evidence of commitment to creating an inclusive, supportive climate in classroom and research settings, which aligns with the mission and value of CSWE 
  • Candidates for Associate Professor should have preliminary evidence of external funding and clear potential for sustained external funding 
  • Candidates for Full Professor should have evidence of successful, sustained external funding and experience leading research teams. 

Preferred Qualifications

  • Master’s degree in social work 
  • Specific research interests in health and healthcare in community health settings 
  • Commitment to interdisciplinary research and collaboration 
  • Experience teaching courses related to social work and healthcare 
  • Experience leading team-based research groups 

Application Instructions

Interested individuals should provide: (1) a cover letter addressing professional experience relevant to each required and preferred qualification, (2) curriculum vitae, (3) three sample publications, and (4) contact information for three professional references. Priority consideration will be given to applications submitted by December 15, 2023, though review may continue until an appointment is made. Materials should be submitted electronically https://apply.interfolio.com/132008. Inquiries may be addressed to the search committee chair, Dr. Courtney Cronley ccronle1@utk.edu

 

Location

Knoxville, TN or Nashville, TN

Description

The University of Tennessee Knoxville College of Social Work (UTCSW) is seeking a highly regarded scholar to fill the position of Cooper-Herron Endowed Professorship in Mental Health Practice and Research.  This endowed (associate/full) professorship offers an outstanding opportunity for an experienced behavioral health researcher to pursue their program of research with significant potential for collaboration with creative colleagues and doctoral students.  We offer a reduced teaching load to allow for greater focus on conducting programmatic research. It is expected that the person who fills this position would actively contribute to the growing research portfolio within the college by pursuing and receiving external funding for their program of research. This hard-money, 9-month tenured faculty position, which can be housed on either the Knoxville or Nashville campus, offers a highly competitive salary with excellent fringe benefits.

The successful candidate will be a respected researcher with a national or international reputation and a strong record of scholarly accomplishment, including a sustained record of funding from NIH, NSF, and/or other external funders. Their research should fit within the broad area of mental health and health behaviors, meaning their studies focus on the development, prevention, and/or treatment of mental and emotional disorders and/or the behaviors associated with them. Emphasis on specific periods of the life course – childhood through old age – is open. Preference will be given to researchers who demonstrate interdisciplinary research experience.

The University and the College of Social Work

The UTCSW has a growing portfolio of research focusing on behavioral and mental health sequelae of life experiences (e.g., trauma, immigration stress, climate disasters) and on developing and testing innovative models of prevention and treatment. The newly hired endowed professor will also find useful collaboration opportunities within The Center for Behavioral Health Research (CBHR). The CBHR conducts a wide range of behavioral health studies of children, adolescents, adults, families, and communities. Its research incorporates faculty, staff, and students from a variety of disciplines at UTK and other universities. Since its founding in 1988, the CBHR’s work has been funded by the National Institute of Mental Health, the National Institute on Drug Abuse, and the Substance Abuse and Mental Health Services Administration, Tennessee Department of Mental Health and Substance Abuse Services, the Health Resources and Services Administration, Robert Wood Johnson Foundation, and other private foundations and donors. The university is also actively promoting multidisciplinary and translational studies in human health and wellbeing through new hires, seed funding and a formal partnership with Cherokee Health Systems, a statewide system and one of the leading integrated health care providers in the country.  The person hired in this position would become a member of this exceptional and thriving academic community.

With over 850 students enrolled in undergraduate, MSSW, DSW, and PhD programs in Knoxville, Nashville, and online, the UTCSW is preparing highly skilled and culturally sensitive social workers to address areas of need across the state, the country, and the globe. A qualified candidate will help the CSW move forward in our commitment to anti-oppressive practice, equity, inclusive excellence, and social justice. We are committed to education, scholarship, and service that together move the needle on the social and economic problems that disproportionately affect under resourced and minoritized populations.

The University of Tennessee Knoxville (UTK) recognizes its role as a land-grant, flagship Research-1 institution as stated in its new strategic vision that imagines “a world enriched by our ideas, improved through action, and inspired by the Volunteer Spirit of service and leadership.” (https://chancellor.utk.edu/vision/). The CSW is moving forward on this vision under the dynamic leadership of Dean Lori Messinger and our senior leadership team to deepen our impact as educators, researchers, and scholars. College faculty conduct interdisciplinary research that focuses on the needs of under resourced groups. We highly value community-engaged scholarship and strong collaborations across the university and the country, as exemplified in the University and College Strategic Plans. The university is also actively promoting multidisciplinary and translational studies in human health and wellbeing through new hires, seed funding and a formal partnership with Cherokee Health Systems, one of the leading integrated health care providers in the country.  The person hired in this position would become a member of this exceptional and thriving academic community.

Campus Locations

The City of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, outstanding athletic opportunities, and a robust offering of outdoor and cultural activities. Knoxville enjoys the charm of a small city with activities that range from green energy initiatives and community greenways to thriving festival culture, music, culinary, and outdoor recreation scenes. Knoxville’s community brings events such as the Asian Festival, Knoxville Opera’s Rossini Festival, Kuumba Festival, Hola Festival, Dogwood Arts Festival to name a few. The city is also home to the Knoxville Museum of Art, the Beck Cultural Center, Women’s Basketball Hall of Fame, the Frank H. McClung Museum of Natural History, and the Museum of Appalachia is a short drive from Knoxville. Citing affordability and quality of life, U.S. News and World Report ranks Knoxville among the best places to live.

Nashville is an action-packed and vibrant metropolis with so much more to offer than its famous Country Music Hall of Fame and Grand Ole Opry. It is currently listed as #30 on the U.S. News and World report’s best Places to Live (2021) and offers events such as the CMA Festival, the Nashville Film Festival, Live on the Green, Tomato Art Fest, and the Nashville Pride Festival. Nashville is home to Vanderbilt University, Vanderbilt Medical Center, Belmont, Lipscomb, Meharry, Tennessee State, and Fisk Universities and there are strong collaborative opportunities. Outside of Nashville’s busy downtown Broadway scene, there are lots of unique neighborhoods filled with fantastic ethnic food options and cultural events, with unlimited opportunities to explore gorgeous parks and greenways, both inside and outside the city limits. Nashville is a short distance away from national parks that are great for camping and hiking. 

Qualifications

To be considered for this outstanding opportunity, qualified candidates must have:

  • Doctoral degree in social work, psychology, medicine, nursing, public health, or other behavior health-related field
  • Professional qualifications for appointment as associate or full professor commensurate with the university standards for the rank of associate or full professor with tenure
  • Documented record of teaching effectiveness
  • An established, active program of research related to mental and behavioral health care
  • An articulated understanding of diversity and inclusive excellence in scholarship, and evidence of commitment to creating an inclusive, supportive climate
  • A strong record of scholarly accomplishment, including a sustained record of external funding
  • Evidence of commitment to mentoring tenure-line faculty and post-doctoral fellows who are developing programs of externally-funded research
  • Evidence of strong commitment to continuing their programs of research 

Candidates meeting preferred qualifications will have:

  •  Master’s degree in Social Work from a CSWE-accredited program
  •  History of a commitment to collaborative and interdisciplinary research efforts
  •  Experience leading team-based research groups

Application Instructions

Interested individuals should provide: (1) a cover letter addressing professional experience relevant to each required and preferred qualification, (2) curriculum vitae, (3) three sample publications, and (4) contact information for three professional references. Priority consideration will be given to applications submitted by December 15, 2023, though review may continue until an appointment is made. Materials should be submitted electronically https://apply.interfolio.com/132654. Inquiries may be addressed to the search committee chair, Dr. Courtney Cronley ccronle1@utk.edu.

The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. 

 

 

Location

Knoxville, TN or Nashville, TN

Description

The University of Tennessee Knoxville College of Social Work (UTCSW) is seeking a highly regarded scholar to fill the Roger and Carol Nooe Endowed Chair.  This endowed chair offers an outstanding opportunity for an experienced scholar to pursue their program of research with significant potential for collaboration with creative colleagues and doctoral students.  We offer a reduced teaching load to allow for greater focus on conducting programmatic research. It is expected that the person who fills this position would actively contribute to the growing research portfolio within the college by pursuing and receiving external funding for their program of research. This hard-money, 9-month tenured faculty position, which can be housed on either the Knoxville or Nashville campus, is at the Professor rank and offers a highly competitive salary with excellent fringe benefits.

The successful candidate will be a respected researcher with a national and/or international program of scholarship that strengthens research and teaching capabilities in the area of clinical practice.  The specific area of clinical practice is open. Preference will be given to candidates whose research involves clinical practice with families. They will demonstrate a strong record of scholarly accomplishment including a sustained record of securing external funding for research on clinical practice through NIH, NSF and/or other external funders. Applied, experimental, or intervention research is strongly supported. Eligible candidates should also have significant clinical practice experience.

The University and the College of Social Work

The UTCSW has a growing portfolio of research focusing on behavioral and mental health sequelae of life experiences (e.g., trauma, immigration stress, climate disasters) and on developing and testing innovative models of prevention and treatment. The newly hired endowed professor will also find useful collaboration opportunities within The Center for Behavioral Health Research (CBHR). The CBHR conducts a wide range of behavioral health studies of children, adolescents, adults, families, and communities. Its research incorporates faculty, staff, and students from a variety of disciplines at UTK and other universities. Since its founding in 1988, the CBHR’s work has been funded by the National Institute of Mental Health, the National Institute on Drug Abuse, and the Substance Abuse and Mental Health Services Administration, Tennessee Department of Mental Health and Substance Abuse Services, the Health Resources and Services Administration, Robert Wood Johnson Foundation, and other private foundations and donors. The university is also actively promoting multidisciplinary and translational studies in human health and wellbeing through new hires, seed funding and a formal partnership with Cherokee Health Systems, a statewide system and one of the leading integrated health care providers in the country.  The person hired in this position would become a member of this exceptional and thriving academic community.

With over 850 students enrolled in undergraduate, MSSW, DSW, and PhD programs in Knoxville, Nashville, and online, the UTCSW is preparing highly skilled and culturally sensitive social workers to address areas of need across the state, the country, and the globe. A qualified candidate will help the CSW move forward in our commitment to anti-oppressive practice, equity, inclusive excellence, and social justice. We are committed to education, scholarship, and service that together move the needle on the social and economic problems that disproportionately affect under resourced and minoritized populations.

The University of Tennessee Knoxville (UTK) recognizes its role as a land-grant, flagship Research-1 institution as stated in its new strategic vision that imagines “a world enriched by our ideas, improved through action, and inspired by the Volunteer Spirit of service and leadership.” (https://chancellor.utk.edu/vision/). The CSW is moving forward on this vision under the dynamic leadership of Dean Lori Messinger and our senior leadership team to deepen our impact as educators, researchers, and scholars. College faculty conduct interdisciplinary research that focuses on the needs of under resourced groups. We highly value community-engaged scholarship and strong collaborations across the university and the country, as exemplified in the University and College Strategic Plans. The university is also actively promoting multidisciplinary and translational studies in human health and wellbeing through new hires, seed funding and a formal partnership with Cherokee Health Systems, one of the leading integrated health care providers in the country.  The person hired in this position would become a member of this exceptional and thriving academic community.

Campus Locations

The City of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, outstanding athletic opportunities, and a robust offering of outdoor and cultural activities. Knoxville enjoys the charm of a small city with activities that range from green energy initiatives and community greenways to thriving festival culture, music, culinary, and outdoor recreation scenes. Knoxville’s community brings events such as the Asian Festival, Knoxville Opera’s Rossini Festival, Kuumba Festival, Hola Festival, Dogwood Arts Festival to name a few. The city is also home to the Knoxville Museum of Art, the Beck Cultural Center, Women’s Basketball Hall of Fame, the Frank H. McClung Museum of Natural History, and the Museum of Appalachia is a short drive from Knoxville. Citing affordability and quality of life, U.S. News and World Report ranks Knoxville among the best places to live.

Nashville is an action-packed and vibrant metropolis with so much more to offer than its famous Country Music Hall of Fame and Grand Ole Opry. It is currently listed as #30 on the U.S. News and World report’s best Places to Live (2021) and offers events such as the CMA Festival, the Nashville Film Festival, Live on the Green, Tomato Art Fest, and the Nashville Pride Festival. Nashville is home to Vanderbilt University, Vanderbilt Medical Center, Belmont, Lipscomb, Meharry, Tennessee State, and Fisk Universities and there are strong collaborative opportunities. Outside of Nashville’s busy downtown Broadway scene, there are lots of unique neighborhoods filled with fantastic ethnic food options and cultural events, with unlimited opportunities to explore gorgeous parks and greenways, both inside and outside the city limits. Nashville is a short distance away from national parks that are great for camping and hiking. 

Qualifications

To be considered for this outstanding opportunity, qualified candidates must have:

  •  Doctoral degree in social work, psychology, medicine, nursing, public health, or other behavior health-related field
  • Professional qualifications for appointment as full professor, commensurate with university standards for appointment at full professor with tenure
  •  Documented record of teaching effectiveness
  • An established, active program of research related to clinical practice
  • An articulated understanding of diversity and inclusive excellence in scholarship, and evidence of commitment to creating an inclusive, supportive climate
  • A strong record of scholarly accomplishment, including a sustained record of external funding
  • Evidence of commitment to mentoring tenure-stream faculty and post-doctoral fellows who are developing programs of externally-funded research
  • Evidence of strong commitment to continuing their programs of research

 Candidates meeting preferred qualifications will have:

  • Master’s degree in Social Work from a CSWE-accredited program
  • History of a commitment to collaborative and interdisciplinary research efforts
  • A program of research involving clinical practice with families
  • Experience leading team-based research groups

The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. 

Application Instructions

Interested individuals should provide: (1) a cover letter addressing professional experience relevant to each required and preferred qualification, (2) curriculum vitae, (3) three sample publications, and (4) contact information for three professional references. Priority consideration will be given to applications submitted by December 15, 2023, though review may continue until an appointment is made. Materials should be submitted electronically https://apply.interfolio.com/132655. Inquiries may be addressed to the search committee chair, Dr. Courtney Cronley ccronle1@utk.edu

 

 

Staff Openings

College of Social Work: Chief of Staff

The Chief of Staff serves an important role as an administrative staff manager and operations manager. This position reports directly to the College of Social Work Director of Budget, Finance, and Operations (DBFO), has a dotted line reporting to the Dean, and works closely with leadership on various special projects and initiatives. The Chief of Staff will oversee efforts to improve processes to increase efficiencies and effectiveness across the CSW in daily service efforts and long-term strategies. This position will ensure that the CSW is effectively leveraging technology, utilizing data for decision-making at all levels, implementing well-researched and innovative business practices, documenting all policies, practices, and procedures, maximizing relationships, and strengthening operational practice. The Chief of Staff supervises five administrative team leaders and another operations staff member across the Knoxville and Nashville campuses. This role is responsible for high-level strategic planning as well as oversight for operational support to the CSW.

The following job functions include, but are not limited to:

Lead College Operations & Strategic Planning

The Chief of Staff performs professional-level management of high-priority, complex projects and initiatives such as policy, research and development and internal and external project management of executive level initiatives. While collaborating with the CSW administration, the position makes decisions or recommendations regarding assigned administrative or programmatic functions. The Chief of Staff also ensures operating policies and procedures exist in each CSW unit and are reviewed and updated annually. By working collaboratively with their team, the Chief of Staff will develop methods to eliminate process and operating silos through the development of integrated teams and cross-training efforts. The Chief of Staff will also provide leadership and operational oversight for the CSW, conveying an atmosphere of excellence and distinction, in support of the college’s and university’s mission, vision, and goals.

Management

The Chief of Staff will provide direct supervision, leadership, training and development, and oversight to 1 exempt staff member and 4 non-exempt staff members across the Knoxville and Nashville campuses. This position is responsible for strategic direction, oversight, goals, developing resources for growth/development, and assessment of these staff members and their subordinates. The Chief of Staff will work closely with each of these staff supervisors to ensure there is sufficient coverage for the college. They will also advise on policies and procedures that relate to the critical functions of the staff members.

Problem-Solving

The Chief of Staff serves an important role as the hub for problem-solving in the College. Serving as liaison between the Business Affairs Team, the Academic Support Team, the Research Support Team, and the senior administration (Dean and DBFO), they also address problems that arise in inter-team communications and facilitates short-term and long-term solutions.

MINIMUM REQUIREMENTS:

EDUCATION:

  • Applicants must hold a Bachelor’s degree from an accredited school. Master’s degree is preferred.

REQUIRED EXPERIENCE:

  • A minimum of 5 years of professional experience.
  • Demonstrated success at managing high priority, complex projects and new initiatives.
  • Ability to collaborate, listen, create and build consensus around new ideas.
  • Experience in managing initiatives and event planning.
  • Experience in team supervision.

WORK SCHEDULE/LOCATION: Monday-Friday, Knoxville Campus. Occasional evenings/weekends. Some travel is required.

Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position is filled.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

Interested individuals should provide a 1) cover letter addressing professional experience relevant to each required minimum qualification, 2) a resume, and 3) complete contact information for 3 professional references.

Application Process: Applicants should submit all information via this link.

 

Research Center Openings

This position provides the primary responsibilities for accounts payable and receivable for the Social Work Office of Research and Public Service (SWORPS) programs.

The Social Work Office of Research and Public Service invites applications for a full-time Accounting Specialist. Reporting to the Assistant Director of Budget, Finance, and Operations at SWORPS supports the day-to-day financial and administrative functions of this unit. This position performs diversified tasks in the maintenance of all accounting, financial, and travel-related activities for the unit, and provides general information about policy guidance as needed. This position represents SWORPS in a professional manner and often deals with individuals and organizations external to the university.

Responsibilities:

Accounting

  • Processes all accounting transactions accurately and timely.
  • Processes all miscellaneous reimbursements and accounts payable invoices.
  • Processes all cash deposits.
  • Responsible for all new vendor creation in IRIS
  • Travel Liaison for the unit
  • Reconcile petty cash accounts.
  • Oversees all exception requests.
  • Order supplies
  • P-card purchases
  • Process transfer vouchers
  • Oversees gift card process (requests, ordering, tracking, and monitoring)
  • Create and amend requisitions.

Travel

  • Serve as primary travel contact for staff in this unit.
  • Disseminate travel policy or procedure updates to all staff ensuring that travel reimbursements are met in a timely manner.

Policy Guidance/Communication

  • Provides information and guidance to staff regarding travel processes, updates to travel policy, and regulations that pertain to this unit.
  • Attend unit meetings and training to stay informed of changing policies and procedures. Communicate policy and procedural changes to staff in this unit.
  • Communicate with the College of Social Work (CSW) and many outside departments regarding accounting transactions to ensure accuracy and timeliness.

Minimum/Required Qualifications:

  • Associate degree or equivalent combination of training and experience
  • 2 years of progressively responsible accounting and administrative experience
  • Knowledge of basic accounting principles.
  • Excellent communication, customer service and organizational skills.
  • Ability to multi-task and work independently
  • Ability to work within a team environment.
  • Working knowledge of Microsoft Office.

Preferred Qualifications

  • Bachelor’s degree in accounting, finance, business administration or related field
  • Experience in academic environment
  • Knowledge of UT fiscal policies and procedures

Non-Exempt Position: Market Range, 05.

WORK SCHEDULE: Monday-Friday

WORK LOCATION: Knoxville

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

This position provides the primary responsibilities for accounts payable and receivable for the Social Work Office of Research and Public Service (SWORPS) programs: Tennessee Child Support Employment and Parenting Program (TCSEPP). This position works closely with the Principal Investigator and the Manager of TCSEPP/TPOPS.

The Social Work Office of Research and Public Service invites applications for a full-time Accounting Specialist. Reporting to the Assistant Director of Budget, Finance, and Operations at SWORPS supports TCSEPP with the day-to-day financial and administrative functions of this unit. This position performs diversified tasks in the maintenance of all accounting, financial, and travel-related activities for the unit, and provides general information about policy guidance as needed. This position represents TCSEPP in a professional manner and often deals with individuals and organizations external to the university.

Responsibilities:

Accounting

  • Processes all accounting transactions accurately and timely.
  • Processes all miscellaneous reimbursements and accounts payable invoices.
  • Processes all cash deposits.
  • Responsible for all new vendor creation in IRIS
  • Travel Liaison for the unit
  • Process new petty cash accounts
  • Process paperwork for A accounts
  • Reconcile petty cash accounts.
  • Oversees all exception requests.
  • Order supplies
  • P-card purchases
  • Process transfer vouchers
  • Oversees gift card process (requests, ordering, tracking, and monitoring)
  • Create and amend requisitions.

Travel

  • Serve as primary travel contact for staff in this unit.
  • Disseminate travel policy or procedure updates to all staff ensuring that travel reimbursements are met in a timely manner.

Policy Guidance/Communication

  • Provides information and guidance to staff regarding travel processes, updates to travel policy, and regulations that pertain to this unit.
  • Attend unit meetings and training to stay informed of changing policies and procedures. Communicate policy and procedural changes to staff in this unit.
  • Communicate with the College of Social Work (CSW) and many outside departments regarding accounting transactions to ensure accuracy and timeliness.

Minimum/Required Qualifications:

  • Associate degree or equivalent combination of training and experience
  • 2 years of progressively responsible accounting and administrative experience
  • Knowledge of basic accounting principles.
  • Excellent communication, customer service and organizational skills.
  • Ability to multi-task and work independently
  • Ability to work within a team environment.
  • Working knowledge of Microsoft Office.

Preferred Qualifications

  • Bachelor’s degree in accounting, finance, business administration or related field
  • Experience in academic environment
  • Knowledge of UT fiscal policies and procedures

Non-Exempt Position: Market Range, 05.

WORK SCHEDULE: Monday-Friday

WORK LOCATION: Knoxville

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link

Administrative Specialist – Social Work Research & Public Service – 23000002F7 

Administrative Assistant II (1 Position) – CSW:

Social Work Office of Research and Public Service

Salary Range: $45,000 – $50,000

Non-Exempt Position

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for an Administrative Assistant II to provide office-level supports, logistical supports, and human resources supports for two statewide projects for the Tennessee Department of Children’s Services -Title IV-E Prevention Services Evaluation & Fidelity Monitoring and the Family First Prevention Services Act (FFPSA) Regional Prevention Specialist Project.

As a member of the Division of Applied Research and Evaluation, the Administrative Assistant III reports to the Project Manager for special initiatives.  The Administrative Assistant III is tasked with providing administrative assistance to projects in the collection and processing of time sheets and travel reimbursements; editing, printing, and statewide dissemination of education and awareness materials; coordinating, scheduling, and providing administrative oversight for at least one large (200 person) statewide conference and other quarterly, regional educational events; serving as the first point of contact with supply and service vendors and for space, equipment, or facility issues; managing staff calendars, scheduling and organizing project staff meetings; and providing other program-related operations. 

The person in this position prioritizes work based on the objectives and goals of the two statewide project teams and makes recommendations to their supervisor for improvements to office-level procedures. 

Key Areas of Responsibility

The following job duties include, but not limited to:

Administrative Supports

-Provides and manages the day-to-day office-level support for program staff/teams at two separate offices

-Creates email distribution lists for both programs and manages communication between each program staff/teams and its partners (e.g., SWORPS, DCS, provider agencies, and community stakeholders) and develops a system for organizing and maintaining email communication between and among partners to stay updated on each program’s information and program logistics

-Using Microsoft Teams, creates folders for both programs and develops a filing system for each program’s project and project-related materials and maintains/updates these folders

-Reconciles all purchases for both programs

-Collects and processes staff time and effort sheets

-Handles travel logistics such as hotel reservations, meal per diem information, and car rental for DCS Title IV-E program staff and occasional travel logistics for Family First Prevention program staff

-Processes and submits staff travel reimbursements

-Collects, files, and/or disseminates program reports, any program/grant operational or procedural manuals, and other program-related materials

-Creates, updates, and submits program communication materials for program manager and/or staff review; responsible also for production and distribution of said materials

-Edits staff program reports and distributes final copy to appropriate program partners

-Coordinates with other units in response to technical needs and/or to resolve issues

-Maintains office supply and inventory

-Provides excellent customer service to program staff members

Event Planning

-Serves as the administrative hub for the statewide Prevention Conference, including collecting and processing mileage/hotel/meal per diems for approximately 200 participants and handling the following for this and additional program events:

  • coordinates and schedules event planning meetings with appropriate program staff members
  • manages hotel and venue reservations and catering services for breakfast/lunch/dinner as needed
  • collaborates with project staff and invited event guests to determine the necessary equipment needed for each event

-Orders/reserves event equipment such as speakers and microphones

-Oversees marketing materials such as the design of event fliers/invitations and distribution of event marketing materials

-Sets up and manages Online and on-site event registration and sets up and manages a customer service counter at each event

-Provides direction to other project staff assisting with on-site logistics and support of conference attendees

-Manages other conference-related administrative issues as they arise such as attendee issues (illness, parking, handicap) or replacement of faulty equipment in a breakout room or ensuring any changes in the program are communicated, etc.

-Serves as point of contact for supply and service vendors

-Directs and supervises the work of students or volunteers at the conference and other program events

Other Supports

-Provides administrative support for any needed personnel action such as scheduling a search committee meeting and recording meeting minutes

-Schedules Core Implementation Team Project Leadership Meetings, issues meeting invitations, records minutes, and provides updates to Leadership on completed action items, any scheduled trainings or educational events, draft or completed reports, and/or scheduled regional meetings

-Schedules program staff meetings and records and distributes meeting minutes

-Other duties as assigned

Education

High School diploma or GED required; Associate or Bachelor’s degree preferred.

Required Work Experience

-Minimum of 4 years of job experience providing office supports (2 years of relevant work experience with Associate or Bachelor’s degree).

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Experience with IRIS

-Experience with Concur Travel

Non-Exempt Position: Market Range, 04.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote in TN – Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Administrative Specialist

Description: Under the supervision of the University of Tennessee College of Social Work Office of Research & Public Service (UT SWORPS), East & Upper East Child Care Resource and Referral (CCR&R) Program Manager, the Administrative Specialist will manage two CCR&R regional offices that cover a 21 county East TN region and provide program and administrative support for the Program Manager & Staff. The position will provide coverage for office phones and monitor/deliver/assign messages, coordinates the scheduling of meetings, maintains electronic and hard copy files, manages office supplies; and oversees the office budget by processing purchase transactions, monitoring balances, and reconciling accounts.

The position will additionally serve as a liaison between the CCR&R program/agency and its clients providing detailed and accurate program information and plays a critical role in internal and external communications, and therefore, must have excellent written, oral, and listening communication skills along with outstanding interpersonal skills to work with all levels of employees and clients.

This role will assist with the preparation and editing of documents such as PowerPoint presentations, organizational chart, and all internal office policy and procedure communication. The position will require additional administrative skills including, but not limited to, maintaining confidential personnel and program files, and running the CCR&R lending library of professional and educational resources.

Job duties to include, but not limited to:

Administrative Support

-Responsible for the day-to-day activities related to managing two CCR&R regional offices such as purchasing and maintaining/organizing office supplies, answering phones, and monitors and responds and/or delivers messages, greet visitors, manages mail/deliveries, and respond to general email inquiries, and scheduling various meetings

-Provides general administrative support to the CCR&R Program Manager and staff such as keeping calendars, scheduling meetings, disseminating office communication

-Manage confidential personnel files and schedules employee evaluations

-Processes staff travel, reimbursement, and purchase requests

-Use Microsoft Office programs to produce documents, spreadsheets, reports, and presentations.

-Provides excellent customer service to internal and external stakeholders

– Assists staff with maintaining inventory, and the storage of program supplies for coaches and childcare centers

-Records and disseminates office meeting minutes

-Organizes files and record keeping system

-Schedules the location and meeting times for all staff meetings, partner meetings, supervisor meetings

-Event planning such as the scheduling, ordering catering/food services, and reserving location

Program Support

-Serves as a liaison and first point of contact between the CCR&R program and its clients/potential clients providing detailed, accurate information about the program and services offered.

-Maintain confidential childcare program files that include all correspondence: targeted technical assistance as well as reports sent in by specialist and partner agencies.

-Schedules Staff quarterly training calendars and manages ongoing registrations, and TAM submissions

-Manages/shares calendars for TNCCPT training calendar

-Processes the receipts of ongoing training submissions from childcare educators and meets deadlines to mail out certificates of training completion.

-Manage program referral line and assist clients such as parents and the general public with specific needs

-Schedules CPR training each quarter

-Manages the office Lending Library for childcare agencies such as scheduling appointments; serving as the first point of contact to greet guests; overseeing check-out/return procedures; and develop any new procedures to ensure inventory is maintained/returned and the program runs efficiently.

Financial Support

-Manages the office budget such as purchases and reconciliations

-Develops and maintains spreadsheets to track office purchasing activities and perform fiscal-related tasks.

-Responsible for reconciling procurement card purchases for office supplies

-Responsible for the monthly procurement card reconciliations

-Performs all financial transactions for the program, records and tracks all financial transactions

-Other duties as assigned

Education

Required: High school diploma or GED

Preferred: Vocational/technical training, Associate’s degree, or a Bachelor’s degree

Experience

Required: 2 years of experience in an administrative position with knowledge of budget/financial procedures.

Preferred: Completion of formal training from an accredited institution in Business, Office Management or a related field AND 2 years of experience in accounting, budgets, and/or purchasing; and experience working with families and/or knowledge and understanding of child care regulations and the child care industry. 

Non-Exempt Position: Market Range, 4.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION: Knoxville

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applicants should submit all information via this link.

 

Child Welfare/Domestic Violence Program Coordinator

CSW, Social Work Office of Research and Public Service

Exempt/MR: 11 Salary: 65 – 70K

Description: The University of Tennessee-Knoxville, College of Social Work’s Social Work Office of Research and Public Service (SWORPS) through its Division of Field-Based Services is currently accepting applications for a Child Welfare/Domestic Violence Program Coordinator.

As a member of the Division of Field-Based Services, the Child Welfare/Domestic Violence Program Coordinator works in collaboration with the SWORPS Director to provide professional and programmatic leadership, coaching, training, and technical assistance to child welfare/domestic violence liaisons, domestic violence agency leadership, and child welfare direct service professionals and their supervisors across Tennessee.  

The position reports to the SWORPS Director and promotes best practices established by the Safe and Together model for working with families at the intersection of child welfare and domestic violence. This position will also engage in outreach activities and provide presentations to increase the number of domestic violence agencies with liaisons statewide and to enhance community awareness of the program and its benefits. 

A high level of subject matter expertise is required related to child welfare and domestic violence, federal and state mandates that guide work with child welfare-involved victims of domestic violence. This position is responsible for the development, interpretation, and application of protocols, policies, and procedures.

The job duties include, but not limited to:

Leadership

  • Develop and disseminate the Child Welfare/Domestic Violence Program Practice Model to participating Domestic Violence agencies statewide and provide coaching to the Child Welfare/Domestic Violence Liaisons at those agencies to ensure fidelity to the Model
  • Develop and/or revise and disseminate protocols, policies, and procedures to support the Tennessee Child Welfare/Domestic Violence Liaison Program
  • Facilitate collaborative efforts between DCS direct service professionals and local domestic violence service agencies
  • Promote system-level coordination with DCS, domestic violence service providers, courts, law enforcement, and other local partners
  • Project Management
  • Training and Technical Assistance
  • Coordinate with DCS training department to develop and facilitate domestic violence-focused training for new and existing DCS direct service professionals and supervisors that includes but is not limited to the dynamics of domestic violence, intersections of domestic violence and child maltreatment, and safety planning in keeping with best practices as reflected in the Safe & Together Model
  • Develop and deliver child welfare-focused training and domestic violence-focused training for new and existing Liaisons in keeping with best practices for working with child welfare-involved victims of domestic violence and their children as reflected in the Safe & Together Model

Tracking & Reporting

  • Collect and report non-personally identifying aggregate data regarding program activities and services conducted by participating agencies
  • Work with Liaisons to develop tool and protocol for tracking and reporting on model fidelity
  • Work with Liaisons to develop tools and protocols for tracking and reporting on satisfaction with and outcomes/impact of Model and training to strengthen understanding of and practice with the Model
  • Other duties as assigned

Education

Required: Bachelor’s Degree in social work, counseling, psychology, or child & family

Preferred: Master’s Degree in social work, counseling, psychology, or child & family

Experience

Required: 5 years of experience working with victims of intimate partner violence and with child welfare or related systems. Experience developing and delivering training to direct service professionals.

Preferred: Lived or professional experience with the intersection of domestic violence and child welfare.

Exempt Position: Market Range, 11.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION: Knoxville- Open to other areas of Tennessee with the opportunity of remote

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link

Director of Division of Applied Research and Evaluation

Exempt/MR: 16

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for the Director of the Division of Applied Research and Evaluation (DARE).  SWORPS is a mission-driven community impact extension of the College of Social Work that has three divisions actively engaged in responding to the needs of public sector and nonprofit agencies in Tennessee and beyond:  the Division of Technology and Development, the Division of Applied Research and Evaluation, and the Division of Field-Based Services. 

The Division of Applied Research and Evaluation (DARE) needs an innovative and dynamic individual to serve as its director.  The Director of the Division of Applied Research and Evaluation (DARE) is responsible for overseeing and successfully delivering SWORPS’ existing research and evaluation activities in the fields of early childhood education, child support, education, health, and child welfare and for providing leadership and project management expertise for new and emerging applied research and evaluation projects and priorities.  Reporting to the SWORPS Director, the Director of DARE will also serve as a member of SWORPS’ senior management team.  

The ideal candidate will have a background in designing applied research programs and conducting evaluation studies using mixed methods approaches, leading or coordinating complex research projects, and working in a collaborative setting. She or he will also have experience in conceptualizing and preparing briefs, reports, articles, and grant proposals and responding to requests for research-based information. Candidates should have outstanding academic credentials (an earned doctorate in social work, education, psychology, or related discipline) and a record of scholarly publications. 

The job duties include, but not limited to:

Division Leadership

  • Serves as a core member of the SWORPS leadership team.
  • Leads division-level strategic planning and forecasting to manage growth.
  • Establishes and maintains relationships with key internal and external stakeholders and partners.
  • Participates on SWORPS project teams to complete multidisciplinary initiatives that provide insights and solutions for external clients.
  • Develops semi-annual division-level performance reports and ensures knowledge sharing and dissemination throughout SWORPS.
  • Provides supervision and coaching for four managers.

Project Management

  • Prepares an annual project development strategy and implementation plan.
  • Conducts outreach to potential clients and develops or leads the development of project proposals.
  • Actively engages in ensuring client satisfaction and quality assurance for all DARE projects.
  • Leads project design and implementation for large projects.
  • Provides general oversight of small and mid-sized projects led by division managers.
  • Develops and/or provides oversight for the development of research plans, including research questions, research methodology, data collection and analysis plans, deliverables, staffing roles and responsibilities, cross functional interfaces, timelines, and budgets.
  • Provides day-to-day oversight of and support to DARE project teams, including leading or supporting regular internal project meetings and external client meetings, conducting and/or reviewing data analysis and interpretation, and developing and/or reviewing all project deliverables, including presentations and reports.
  • Ensures projects are completed within time and budget constraints.
  • Reviews and provides direct feedback to DARE managers on project plans.
  • Manages complex stakeholder relationships.
  • Collaborates effectively with internal and external partners to plan, implement, report, and activate recommendations from projects.
  • Presents research findings to clients and other key stakeholders as well as at conferences and forums.
  • Establishes and maintains a standard of excellence for project deliverables.
  • Develops evaluation frameworks and plans.

Personnel Management

  • Develops or supports development of position descriptions and collaborates with the SWORPS Human Resource representative to classify, recruit, and select candidates to fill division vacancies.
  • Conducts annual performance reviews.
  • Develops annual professional development plans with direct reports.
  • Engage teams in reflective practice to promote continuous learning and program improvement.
  • Attends and participates in required educational programs and staff meetings.
  • Conducts other related tasks, requests, and duties as assigned.

Education

Required:

PhD in Social or Behavioral Sciences; Health; Child & Family; Education; or related field

Experience

Required:

  • 5 or more years of demonstrated skill in program/project management and employee supervision
  • 5 or more years of demonstrated skill in contract negotiation and grant writing
  • 8 or more years of experience designing applied research projects and conducting evaluation studies using mixed methods approaches in one of SWORPS’ priority areas or a related field
  • 5 or more years of experience in budget management
  • Demonstrated commitment to research with strong practical applications
  • Ability to work with communities and systems to evaluate implementation of evidence-based practices
  • Strong skills in quantitative and qualitative analysis
  • Excellent communication skills
  • Highly developed interpersonal skills
  • A record of scholarly publications

Preferred

  • 10 or more years of demonstrated skill in program/project management and employee supervision
  • 10 or more years of demonstrated skill in contract negotiation and grant writing
  • 10 or more years of experience designing applied research projects and conducting evaluation studies using mixed methods approaches in one of SWORPS’ priority areas or a related field
  • 8 or more years of experience in budget management

Exempt Position: Market Range, 16.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel

WORK LOCATION: Knoxville

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

FFPSA Regional Prevention Specialist (multiple positions) – SWORPS:

Social Work Office of Research & Public Service

Exempt/Market Range: 9

Salary: $70,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for Regional Specialists for our Family First Prevention Services Act (FFPSA) Regional Prevention Program. As a member of SWORPS’ Division of Field-Based Services, this position reports to the SWORPS FFPSA Statewide Prevention Director and is responsible for successful implementation of regional operations. 

The Family First Prevention Services Act (FFPSA) is a federal law that aims to prevent children from entering foster care by providing services to families who are at risk of entering the child welfare system. The law allows federal funding for mental health, substance abuse, and in-home parent skill-based programs for children, youth, and their parents or kin caregivers.

The FFPSA supports the use of evidence-based practices to promote the well-being of children, youth, and families and to prevent unnecessary foster care placements. The Tennessee Department of Children’s Services has already begun implementation of FFPSA and would like social work consultants embedded in the regions to provide the training and technical assistance needed to ensure smooth implementation of FFPSA and improved outcomes for child welfare-involved children and families. The SWORPS FFPSA Regional Prevention Specialist will gain in-depth knowledge of FFPSA and will provide consultation, coaching, training, and technical assistance in the assigned DCS service region to pave the way for and support the region’s successful implementation of the Family First Prevention Service Act.

There are multiple positions statewide, with one position based in each of the following counties: Davidson, Columbia, Nashville, Cookeville, Chattanooga, Oak Ridge, Johnson City, Dresden, Knoxville, Jackson, Memphis, and Maryville.

Knowledge, Skills, Abilities

Successful candidates will have:

  • An in-depth knowledge of Tennessee child welfare program statutes, rules, policies, and best practices.
  • Knowledge of the Family First Prevention Services Act.
  • Knowledge of continuous quality improvement practices and processes in child welfare.
  • Strong consultation, training, and coaching skills.
  • Demonstrated management and leadership skills.
  • Strong oral and written communication skills.
  • Strong planning and facilitating skills.

Education

Master’s degree in social work or a closely related field.

Experience

Successful candidates will have at least three years of experience in child welfare in Tennessee as well as experience facilitating change, implementing evidence-based programs, and planning and facilitating group learning events for professionals.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Each position will be assigned to one of the following counties: Davidson, Columbia, Nashville, Cookeville, Chattanooga, Oak Ridge, Johnson City, Dresden, Knoxville, Jackson, Memphis, and Maryville.  Positions require travel within the assigned county and DCS Region as well as occasional statewide travel.

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the positions are filled. 

Application Process: Applications should submit all information via this link. 

FFPSA Statewide Director (1 Position) – SWORPS:

Social Work Office of Research and Public Service

Exempt/Market range: 10

Salary: $80,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Statewide Director of our Family First Prevention Services Act (FFPSA) Regional Prevention Program. As a member of SWORPS’ Division of Field-Based Services, this position reports to the SWORPS Director/Principal Investigator and oversees statewide program operations. 

This position establishes priorities, develops practice models, policies and procedures, job aids, trainings, and tools, and manages schedules for project deliverables, ensuring project goals and objectives are met for the Tennessee Department of Children’s Services FFPSA Regional Prevention Specialist Project.  The Director manages internal and external communications and liaises with local, regional, and state stakeholders on program operational matters.  The position also provides day-to-day technical/professional guidance, coaching, support, and supervision to project team members.

This position can be located across the state of TN (considered a remote position) and is required to travel occasionally in TN-statewide as needed.

Key Areas of Responsibility

The job duties include but are not limited to:

-Manages and oversees statewide program operations.

-Provides guidance, coaching, support, and supervision to regional specialists.

-Sets priorities and develops schedules for project deliverables.

-Develops practice models, policies and procedures, job aids, trainings, and tools.

-Ensures project goals and objectives are met.

-Analyzes and interprets data, identifies areas of concern, and recognizes and resolves problems.

-Ensures compliance within project and sponsor requirements.

Case Review, Data Analysis, & Reporting

-Review a sample of the FAST and Child and Adolescent Strengths and Needs (CANS) assessments reviewed by the Regional Prevention Specialists each month to determine the quality and inter-rater reliability of their reviews.

-Develop a process for collecting and utilizing data from Regional Prevention Specialists’ monthly reviews to analyze and report on the quality of assessments, the family and child/youth needs for specific counties in each region, and training/coaching needs of DCS direct service professionals.

-Monitor and, as needed, facilitate the Regional Prevention Specialists’ development of county specific referral processes to regional networks of community agencies providing essential, evidence-based services for families and children to ensure appropriate matching and track outcomes for children and

families.

-Support and/or facilitate the development of partnerships and relationships with state, local, university, and private sector stakeholders to develop and sustain systemic improvements in the child welfare system.

-Provide oversight for the development of quarterly progress reports by region and statewide on activities conducted, results, and recommendations/ 

Managing client relationships and needs

-Develop positive and trusting relationships with sponsors/program staff.

-Respond to client communication in a timely and professional manner via telephone and email.

-Facilitate or monitor changes resulting from recommendations.

-Maintain confidentiality.

-Manages internal and external communications

-Liaises with local, regional, and state stakeholders on program operational matters

-Organizes and/or participates in local, regional, or state meetings

-Develops and disseminates/delivers reports and professional presentations as needed

-Organizes and/or participates in search committees to select project staff

-Provides training, supervision, coaching, and/or technical assistance to project staff

-Other duties/projects as assigned.

Education

Master’s or Doctoral degree in Psychology, Sociology, Human Development, Public Health, Social Work, or related field.

Required Work Experience

-At least six years of experience in child welfare in Tennessee.

-Experience facilitating change.

-Experience in change management and implementation theory in providing intensive technical assistance to create continuous quality improvement processes, including case reviews, within county child welfare programs.

-Experience developing and/or implementing evidence-based programs.

-Experience in planning, developing, and facilitating group learning events for professionals.

-Demonstrated experience in project management.

-Demonstrated experience leading and managing projects, including establishing project timelines, delegating work, and supporting team members.

-Demonstrated experience with evidence-based practice models

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Knowledge of the field of child welfare and child maltreatment prevention.

-Clinical knowledge or licensure

-Experience with multi-site projects.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote- Tennessee (position is remote within TN w/ occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Implementation Research Scientist (1 Position) – CSW:

Social Work Office of Research and Public Service

Salary Range: $85,000 – $92,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for an Implementation Research Scientist for the Tennessee Department of Children’s Services Title IV-E Evaluation and Fidelity Monitoring Project. Reporting to the Director for the Division of Applied Research and Evaluation, the Implementation Research Scientist position carries a high level and a broad range of responsibilities in project administration, implementation support/facilitation and research/evaluation for Evidence-Based Programs (EBPs) that positively affect children and families.   The person in this position is tasked with partnering with key external and internal stakeholders to co-create and monitor implementation plans of EBPs in a variety of settings across the state, identifying and implementing strategies to build readiness for implementation and/or rigorous evaluations, and leading efforts in continuous quality improvement and adherence to evidence-based program models.  The person in this position has deep working knowledge of the science and practice of implementation, organizational change, and system transformation in human services and child welfare, including demonstrated experience in development of tools, measures, coaching systems, and learning resources that support practitioners engaged in implementation and scaling of EBPs.  The person in this position collaborates closely with and supervises a Lead Evaluation & Research Specialist spearheading the work of a team of Implementation Specialists assigned to support community providers in adoption of EBPs.  The person in this position leads efforts for building capacity to monitor fidelity/adherence to EBPs and to track system-wide outcomes, and supervises a Statistical Analyst dedicated to designing dashboards and other tools to track outputs and outcomes related to implementation, continuous quality improvement, and evaluation of EBPs.  The person in this position is tasked also with contributing to and/or preparing presentations and publications, as well as making judgments about methods of communicating and reporting findings in manner that meets unique client needs.

Key Areas of Responsibility

The following job duties include, but not limited to:

Implementation of Evidence-Based Programs

-Serve as chair of the Core Implementation Team

-Lead the development and management of comprehensive plans to implement identified strategies that build readiness for implementation and fidelity monitoring of selected EBPs

-Support capacity building and lead efforts for policy and practice alignment

-Lead development of implementation metrics for Title IV-E Evidence-Based Programs (EBP) in Tennessee to assess update and impact on the safety and well-being of children and families

Data Strategy

-Collaborate with external and internal data and systems teams to build capacity to track system-wide EBP implementation and outcomes

-Review and initiate data sharing agreements to support data infrastructure for project reporting and research projects

-Support cross-agency/provider coalitions to promote the advancement of data infrastructure for project reporting and research projects

-Lead the development of specifications for dashboards and other project tools to track fidelity monitoring of selected Title IV-E Prevention EBPs and progress towards targeted outcomes

Knowledge Translation & Dissemination

-Lead the development of a detailed workplan for knowledge translation in collaboration with other project team members

-Prepare and present professional, publishable reports and presentations to guide decision making and continuous quality improvement efforts

-Participate in the development and delivery of ongoing technical assistance/training activities offered to DCS staff and providers to support effective implementation of EBPs

-Utilize data to make recommendations addressing Provider and TN DCS policies and services

Supporting Project Staff

-Organize search committees and participate in selection of project staff

-Train, supervise, coach, and provide technical assistance to project staff

-Other duties/projects as assigned

Education

Master’s or Doctoral degree in Psychology, Implementation Science, Prevention Science, Public Health, Social Work, or related field. Doctoral degree preferred.

Required Work Experience

-Minimum of 5 years of job experience leading/managing program evaluation and/or applied research work.

-Experience with multi-site evaluations.

-Demonstrated experience communicating applied research and evaluation findings clearly to a variety of audiences both orally and in writing.  (Minimum of 3 years of job experience if relevant educational coursework/internships).

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Knowledge of the field of child welfare and child maltreatment prevention.

-Demonstrated experience with evidence-based practice models.

Exempt Position: Market Range, 13.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote- Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Implementation Specialist (Multiple Positions- Statewide) – CSW:

Social Work Office of Research and Public Service

Salary Range: $68,000 – $73,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for an Implementation Specialist. As a member of SWORPS’ Division of Applied Research and Evaluation, the researcher in this position works in collaboration with the Lead Evaluation and Research Specialist, Principal Investigators, and peers to develop and execute an evaluation plan designed to support the Tennessee Department of Children’s Services efforts to implement evidence-based programs (EBPs) in contracted community-based provider agencies across Tennessee in keeping with the provisions of the Family First Prevention Services Act (FFPSA).

Location: Multiple positions in multiple locations statewide in TN

Key Areas of Responsibility

The following job duties include, but not limited to:

-Planning, designing, and conducting applied research and program evaluation activities

-Delivering a range of direct implementation supports to community-based organizations and their staff to support effective implementation of Title IV-E Prevention EBPs and practices

-Developing implementation tools, measures, and learning resources that meet needs of various stakeholders

-Supporting development of TA materials that facilitate implementation of Title IV-E Prevention EBPs (e.g., manuals, videos, Webinars)

-Conduct and develop literature reviews related to field-specific research, evaluation, and assessment as directed or as needed for project work

-Collect data through observations, interviews, focus groups, surveys, and review of administrative data

-Ensure milestones are met and, when not met, work with the Lead Evaluation and Research Specialist and Principal Investigators to devise ways to redirect applied research and evaluation activities or revise previously developed plans

-Synthesize and analyze qualitative and quantitative data

-Translate the findings, as well as the methods that produced them, for stakeholders who are unfamiliar with evaluation practice and terminology

-Author technical memos, issue briefs, sections of reports, and journal manuscripts

-Support clients and partners on the use of applied research and program evaluation data

-Supervise graduate level interns and entry level professionals in SWORPS’ Division of Applied Research and Evaluation

-Communicate with SWORPS members from other divisions/units to produce work products

-Support development of applied research and evaluation proposals in response to RFPs, RFQs, or direct requests from potential clients

Managing client relationships and needs

-Develop positive and trusting relationships with sponsors/program staff

-Respond to client communication in a timely and professional manner via telephone and email

-Present applied research and evaluation findings to clients and other program stakeholders

-Facilitate or monitor changes resulting from recommendations

-Maintain confidentiality

-Act as program evaluation champion reinforcing with sponsors/program staff the notion that evaluation activities are intended to be helpful to staff and other decision makers

Data Management and Analysis

-Identify potential data sources

-Draw on a variety of evaluation instruments and procedures

-Evaluate the appropriateness of using existing instruments and tools

-Construct reliable and valid instruments

-Execute statistical analysis/modeling

-Liaison with clients/program staff to ensure data quality and completeness

-Work with internal software designers to determine data specification and reporting

-Organize and maintain client/program staff data sets for applied research and evaluation projects

-Other duties/projects as assigned

Education

Master’s or Doctoral degree in Psychology, Sociology, Implementation Science, Public Health, Social Work, or related field. Doctoral degree preferred.

Required Work Experience

-5 years of work experience as program evaluator or research analyst (minimum of 3 yrs. outside of coursework)

-Demonstrated experience with quantitative and qualitative data collection and analysis skills and survey development.

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Demonstrated skill in facilitating adult learning (e.g., facilitating learning collaboratives, coaching, etc.)

-Demonstrated experience leading applied research or program evaluation projects including establishing project timelines, delegating work, and supporting team members.

-Demonstrated experience with evidence-based practice models.

-Applied experience with implementation science and/or fidelity monitoring.

-Familiarity with the Family First Preservation Services Act (FFPSA)

-Experience with multi-site evaluations.

Exempt Position: Market Range, 11.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Multiple positions in multiple locations across TN statewide (each position will travel state-wide occasionally within TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Lead Evaluation and Research Specialist (1 Position) – CSW:

Social Work Office of Research and Public Service

Salary Range: $75,000 – $80,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Lead Evaluation and Research Specialist for the Tennessee Department of Children’s Services Title IV-E Evaluation and Fidelity Monitoring Project. Reporting to the Implementation Researcher Scientist, the Lead Evaluation and Research Specialist brings multi-year experience with complex projects involving implementation and rigorous evaluation of new interventions that catalyze practice change demonstrated through a record of past work experiences and/or peer-reviewed publications sharing original contributions to knowledge base for practice. 

The expertise of the person in this position will be harnessed to lead a team of six senior researchers providing direct technical assistance to a multitude of community-based organizations/providers across the state.  The person in this position will be responsible for original design of protocols and procedures that address needs for tailored solutions in different settings and contexts for a large-scale statewide initiative. 

The person in this position will work closely with each senior researcher they supervise to formulate tailored support plans for the implementation of different evidence-based programs (EBPs), short-term goals for initial implementation at each setting and long-term goals for scaling up practices as sites move to full implementation.  As projects mature, this person in this position will collaborate with other leaders (PI, co-PI, and Implementation Research Scientist) to develop detailed plans for dissemination and strongly contribute in plan execution -leading dissemination of original research findings making innovative scientific, professional, or applied contributions within the field of implementation science and/or program evaluation and taking a lead role in identifying new avenues of investigation that generate additional external funding.

Key Areas of Responsibility

The following job duties include, but not limited to:

Team Management

-Provide strategic direction for senior researchers working directly with community-based organizations/providers, ensuring that all team members are familiar with fundamental concepts of implementation science, defined modular frameworks for supporting implementation of selected EBPs, and aligned with a mission to anchor technical assistance in these frameworks

-Continuously assess project staffing for quality supports to community-based organizations/providers and develop strategies that improve workflow, senior researchers’ collaboration, communication processes, efficiency, and effectiveness

-Provide leadership, management, supervision, and coaching to senior researcher team dedicated to the project and engage in continual process improvement work to consistently achieve deliverables in high-quality and timely manner

-Engage in regular communication with leadership of agencies supported in implementation of EBPs by technical assistance and actively solicit feedback and input regarding quality; act as a consistent driver of evolution and growth in provided supports cultivating internal capacity of community-based organizations/providers to sustain full implementation with high fidelity

Program Management

-Lead a process to define the most salient barriers to adoption, implementation, and sustainment of selected evidence-based programs

-Remain fluent in the most current implementation science research, and utilize findings and guidelines to define the set of implementation strategies with the most promise for overcoming common barriers and improving the quality and accessibility of effective prevention EBPs that promote safety and well-being of children and families

-Collaborate with Principal Investigators and Implementation Research Scientist to set a visionary agenda and corresponding strategic plan for grounding implementation of EBPs in modular frameworks, ensuring technical assistance provided to community-based organizations/providers are responsive to identified barriers and continuously monitored for impact

-Lead design and development of mechanism that enable ongoing quality assessment to determine whether implementation strategies provided to community-based organizations/providers are appropriately responsive, delivered with fidelity, and effective

Knowledge Translation & Dissemination

– Collaborate with Principal Investigators and the Implementation Research Scientist on the development of a detailed workplan for knowledge translation that sets foundation to establish SWOPRS’ Division of Applied Research and Evaluation as a regional and national leader in the implementation and sustainability of evidence-based practices

-Prepare and present professional, publishable reports and presentations to guide decision making and continuous quality improvement efforts

-Develop peer-reviewed publications synthesizing research/project work contributing to implementation science

-Participate in the development and delivery of ongoing technical assistance/training activities offered to agencies/providers to support effective implementation of EBPs

-Other duties as assigned

Education

Master’s or Doctoral degree in Psychology, Implementation Science, Prevention Science, Public Health, Social Work, or related field. Doctoral degree preferred.

Required Work Experience

-Minimum of 5 years of job experience leading/managing program evaluation and/or applied research work.

-Experience with multi-site evaluations.

-Demonstrated experience communicating applied research and evaluation findings clearly to a variety of audiences both orally and in writing.  (Minimum of 3 years of job experience if relevant educational coursework/internships).

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Knowledge of the field of child welfare and child maltreatment prevention.

-Demonstrated experience with evidence-based practice models.

-A record of peer-reviewed publications and/or community-engaged collaborative research.

Exempt Position: Market Range, 13.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote in TN – Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Social Work Office of Research and Public Service (SWORPS)

Exempt position – Market Range 10

Hiring range 55-65K

The Social Work Office of Research and Public Service (SWORPS) within the College of Social at the University of Tennessee, Knoxville is an applied research center. We are a dynamic and close-knit interdisciplinary team of individuals with shared vision of thriving communities with equitable outcomes for all. We do that by building partnerships that leverage research, technology, and human connection to improve lives in Tennessee and beyond. SWORPS has worked with government, nonprofits and across university departments for over 50 years. SWORPS is a growing unit creating even more opportunities, positive impacts, and connections across Tennessee.

Who We Are Looking For:

A motivated individual with a positive attitude who will use their financial expertise for not only accuracy and financial health but to deliver superior service to principal investigators (PI) and the overall SWORPS team. This will be done through organization, policy/procedure guidance, forecasting, proposal preparation & attention to detail. This is a great opportunity for someone with a strong research administration interest who wants to grow alongside the unit they are supporting and further develop their pre and post awards skills. This position will report to the Assistant Director of Budget, Finance & Operations in SWORPS Business Office and collaborate with the College, University & Sponsors.

Job Duties:

Pre-Award

  • Assemble a competitive proposal with PI within sponsor guidelines, federal & university policies assuring sustained financial health.
  • Utilize analysis, excel, attention to detail and critical thinking skills with a financial lens to create an accurate and compliant budget and justification.
  • Develop a working knowledge of SWORPS organizational structure. Understanding how everyone contributes to their portfolio of projects and apply it to budget preparation.
  • Use standard procedures from the start of the proposal to when the award comes through the door always staying one step ahead and monitoring progress. This requires constant communication with the Department, University and Sponsor to resolve any issues and provide further information.

Post-Award

  • Monitor budget versus actual through life of project and meet with PI on assigned projects at least monthly. Proactively address under/overspend trends.
  • Forecast remaining months of the project providing the information in an efficient and digestible way that provides PI immediate decision making.
  • Utilize the award document and federal, state and university policies to review costs before they hit the project, anticipating budget revisions, ensuring appropriate documentation is attached to every expense, requesting extensions, and closing out the project.
  • This position will be the go-to team member for invoicing, financial analysis, compliance and reporting for assigned projects.
  • Work with a sense of urgency to resolve issues and deliver timely service across all projects.

Required education and experience:

– Bachelor’s degree in accounting, finance, business administration or related field

– 3 years accounting/finance experience with 1 year directly related to pre and/or post award activities on sponsored projects

Preferred education and experience:

– 2 years of experience directly related to pre and/or post award activities on sponsored projects

– Extensive knowledge of Uniform Guidance

– Knowledge of University of Tennessee policies and procedures

– Knowledge of University of Tennessee software systems (i.e., IRIS, Cayuse)

Required Competencies/Qualifications:  

– Research Administration

– Forecasting

– Strong interpersonal skills

– Advise on policies and procedures

– Ability to work and lead within a team

– Effective time management

– Thorough knowledge of Microsoft Excel

– Knowledge of ERP systems with ability to learn new software

Preferred Competencies/Qualifications:  

– Knowledge of University of Tennessee software, policies, and procedures

– Knowledge of higher education financial practices and organization

– Ability to create financial models & dashboards 

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. APPLY HERE

 

Social Work Research & Public Service

Regular Full-time
The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Research Associate II. As a member of the SWORPS’ Center for Applied Research and Evaluation (CARE), this position works in collaboration with the Research Manager and senior evaluators to develop and execute research and evaluation plans for a variety of sponsored projects. The external funding for this position varies from year to year so the specific responsibilities vary with each project. 
This position location is a hybrid position located in Knoxville, TN. 

The Research II responsibilities will include, but are not limited to:   

Percent of Job Function: 60%

  • Completing evaluation activities for a projects that span different content areas using appropriate methodologies
  • Assist in developing and updating evaluation plans -Develop or identify data collection tools Conduct literature reviews
  • Collect data through observation, interviews, focus groups, surveys, and review of administrative data
  • Ensure milestones are met and, when not met, work with Associate Director and/or senior evaluators to devise ways to redirect evaluation activities or revise plan -Synthesize and analyze qualitative and quantitative data
  • Translate the findings, as well as the methods that produced them, for stakeholders who are unfamiliar with evaluation practice and terminology
  • Communicate with staff from other units to produce work products
  • Produce work products tailored to client needs, including reports and presentations, based on evaluation findings
  • Tailor evaluation findings to stakeholder audience

Percent of Job Function: 20%

  • Managing client relationships and needs
  • Develop positive and trusting relationships with sponsors/program staff
  • Respond to client communication in a timely and professional manner via telephone and email Present evaluation findings to clients and other program stakeholders
  • Facilitate or monitor changes resulting from recommendations
  • Maintain confidentiality
  • Act as program evaluation champion reinforcing with sponsors/program staff notion that evaluation activities are intended to be helpful to staff and other decision makers

Percent of Job Function: 20%

  • Data Management and Analysis
  • Identify potential data sources
  • Draw on a variety of evaluation instruments and procedures
  • Evaluate the appropriateness of using existing instruments and tools
  • Construct reliable and valid instruments
  • Liaison with clients/program staff to ensure data quality and completeness
  • Work with internal software designers to determine data specification and reporting needs
  • Coordinate with project statistician
  • Organize and maintain client/program staff data sets for evaluation projects

Position Requirements:   

  • Master’s degree in Public Administration, public health, social work or related social science field
  • 2 years social science research/program evaluation experience
  • Database records management or data analysis
  • Demonstrated experience with SPSS
  • Demonstrated experience with MS Office software

Competencies/Qualifications:  

  • Knowledge of statistical concepts and principles.
  • Ability to execute analysis under the direction of survey research manager.
  • Proficiency in SPSS, SAS or R including writing code to automate tasks and generate reports.
  • Knowledgeable about qualitative and quantitative research and evaluation methodologies.
  • Knowledgeable about data collection methods and methods for protecting confidential data.
  • Demonstrated experience of strong observational, analytical, and critical thinking skills to be able to review trends, information, and outcomes and deduce reasons for the results and consider alternative possibilities for conclusions and recommendations.
  • Demonstrated strong communication skills to be able to provide clear and concise written and verbal reports that outline findings and highlight the reasoning behind recommendations.
  • Strong ability to understand the context of a program and how it affects evaluation projects.
  • Ability to prioritize tasks, follow through to complete assignments in a timely and accurate manner.
  • Proficiency of MS Office platforms including Excel, SharePoint, Outlook, and PowerPoint.
  • Ability to work independently and in a team setting.
  • Ability to work on multiple projects/tasks simultaneously.

Preferred Experience/Skills:  

  • Previous experience working in agency delivering social services
  • Experience conducting focus groups and key informant interviews

Application Process: Applications should submit all information via this link. 

Research Associate (Multiple Positions) 

Social Work Office of Research and Public Service

Salary Range: $68,000 – $75,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Research Associate III. As a member of SWORPS’ Division of Applied Research and Evaluation, this position works in collaboration with the Associate Director and peers to develop and execute research and evaluation plans for a variety of sponsored projects, including projects related to child maltreatment prevention, child well-being, youth development, and early childhood education.  We provide tailored and collaborative research, evaluation, and technical assistance services to create practical solutions and actionable results designed to enhance programs and practices that improve lives in Tennessee and beyond.

The following job duties include, but not limited to:

Planning, designing, and conducting applied research and program evaluation activities

-Provide leadership regarding effective evaluation models, methods, and systems.

-Conduct and develop literature reviews related to field-specific research, evaluation, and assessment as directed or as needed for projects.

-Collect data through observations, interviews, focus groups, surveys, and review of administrative data.

-Ensure milestones are met and, when not met, work with Associate Director to devise ways to redirect applied research and evaluation activities or revise previously developed plan.

-Synthesize and analyze qualitative and quantitative data.

-Translate the findings, as well as the methods that produced them, for stakeholders who are unfamiliar with evaluation practice and terminology.

-Author technical memos, TA tools, issue briefs, webinar presentations, sections of reports, and journal manuscripts.

-Support clients and partners on the use of applied research and program evaluation data.

-Supervise graduate level interns and entry level professionals in SWORPS’ Division of Applied Research and Evaluation.

-Communicate with SWORPS members from other divisions/units to produce work products.

-Support development of applied research and evaluation proposals in response to RFPs, RFQs, or direct requests from potential clients.

Managing client relationships and needs

-Develop positive and trusting relationships with sponsors/program staff.

-Respond to client communication in a timely and professional manner via telephone and email.

-Present applied research and evaluation findings to clients and other program stakeholders.

-Facilitate or monitor changes resulting from recommendations.

-Maintain confidentiality.

-Act as program evaluation champion reinforcing with sponsors/program staff the notion that evaluation activities are intended to be helpful to staff and other decision makers.

Data Management and Analysis

-Identify potential data sources.

-Draw on a variety of evaluation instruments and procedures.

-Evaluate the appropriateness of using existing instruments and tools.

-Construct reliable and valid instruments.

-Execute statistical analysis/modeling.

-Liaison with clients/program staff to ensure data quality and completeness.

-Work with internal software designers to determine data specification and reporting.

-Organize and maintain client/program staff data sets for applied research and evaluation projects.

-Other duties/projects as assigned.

Education

Master’s or Doctoral degree in Psychology, Early Childhood Education, Sociology, Human Development, Public Health, or related field. Doctoral degree preferred.

Required Work Experience

-5 years of work experience as program evaluator or research analyst (minimum of 3 yrs outside of coursework)

-Demonstrated experience with quantitative data collection and analysis skills, analysis of longitudinal data sets, and/or survey development.

-Demonstrated experience leading and managing applied research or program evaluation projects including establishing project timelines, delegating work, and supporting team members.

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Demonstrated skill in data visualization techniques.

-Applied experience with implementation science and/or fidelity monitoring.

-Knowledge of the field of Education (early education, higher education, and workforce development).

-Experience with leading multi-site evaluations.

Exempt Position: Market Range, 11.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote- Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Project Manager (1 Position) – CSW:

Social Work Office of Research and Public Service

Salary Range: $75,000 – $80,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Project Manager for the Tennessee Department of Children’s Services Title IV-E Evaluation and Fidelity Monitoring Project. Reporting to the Director for the Division of Applied Research and Evaluation, the person in this position is responsible for a broad range of duties related to planning, organizing, executing, and monitoring the implementation and ongoing operations for this statewide initiative.  This position establishes priorities and develops schedules for project deliverables, ensuring project goals and objectives are met.  The person in this position manages internal and external communications and liaises with local, regional, and state stakeholders on program operational matters.  The position also provides day-to-day technical/professional guidance and support to the project team as needed and appropriate.

Key Areas of Responsibility

The following job duties include, but not limited to:

Project Management

-Manages and oversees statewide program operations

-Sets priorities and develops schedules for project deliverables

-Ensures project goals and objectives are met

-Provides day-to-day technical/professional guidance and support to the project team as needed and appropriate

-Collaborates closely with project leads to ensure timely deliverables and smooth project execution

-Coordinates internal and external resources effectively ensuring compliance with project and sponsor requirements

-Analyzes project status regularly and proactively engages relevant stakeholders in revisions to scope, schedule, or budget, if necessary, to ensure project requirements can be met

-Collects, compiles, and shares updates on project progress and key performance indicators (KPIs) co-created with relevant stakeholder to ensure quality and continuity of reports

Managing stakeholder relationships and needs

-Develop positive and trusting relationships with sponsors/program staff, serving as the primary contact for day-to-day project status updates and changes

-Manages internal and external communications responding in a timely and professional manner via telephone and email

-Liaises with local, regional, and state stakeholders on program operational matters

-Organizes and/or participates in local, regional, or state meetings

-Develops and disseminates/delivers reports and professional presentations as needed

Supporting Project Staff

-Organizes and/or participates in search committees to select project staff

-Provides training, supervision, coaching, and/or technical assistance to project staff

-Other duties/projects as assigned

Education

Master’s or Doctoral degree in Psychology, Sociology, Human Development, Public Health, Social Work, or related field.

Required Work Experience

-Minimum of 5 years of job experience successfully leading/managing human service programs or projects.

-Minimum of 3 years of job experience leading teams, providing training and technical assistance, and supervision.

-Demonstrated experience leading and managing projects, including establishing project timelines, delegating work, and supporting team members.

-Demonstrated experience with evidence-based practice models.

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, and organizational skills.

Preferred experience

-Knowledge of the field of child welfare and child maltreatment prevention.

-Project Management certification.

-Experience with multi-site projects.

Exempt Position: Market Range, 13.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote- Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Statistical Analyst (1 Position) – CSW:

Social Work Office of Research and Public Service

Salary Range: $65,000 – $70,000

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Statistical Analyst for the Tennessee Department of Children’s Services Title IV-E Evaluation and Fidelity Monitoring Project. Reporting to the Implementation Research Scientist, the Statistical Analyst provides reporting, analytical, and data management support for the alignment of current practice data reporting requirements and requirements of newly introduced evidence-based programs (EBPs).  The person in this position will be tasked with the development of fidelity monitoring monthly reports that blend administrative and outcome survey data for newly implemented EBPs and support agency-wide efforts in performance management, promoting implementation of EBPs, and supporting evidence-gathering activities.  Essential functions include, acting as the lead informatics specialist and interface between the applied research team dedicated to the project and external stakeholders (agency continuous quality improvement unit and providers tracking EBP implementation data), closely working with the Implementation Research Scientist and external and internal stakeholders on improvement efforts, making data accessible and relevant to day-to-day practice, independently presenting findings to internal and external stakeholders inspiring the use of data by all levels of staff, customizing data collection systems, creating reports which have an impact on continuous improvement, and providing technical assistance.  This position requires a passion for providing data in ways that is meaningful for practice and advanced technical and analytical skills. 

Key Areas of Responsibility

The following job duties include, but not limited to:

Data Management, Analysis, & Reporting

– Oversee the management and analysis of all data related to EBP implementation and tracking of targeted outcomes for child and family safety, permanence, and well-being.  This includes data gathered by project team researchers, as well as collaboration with external stakeholders including population of providers implementing EBPs to ensure data effectively flows into data analytics platform/dashboards and, as needed to allow informed decisions by leadership.

-Investigate and determine the best ways to resolve complex data management issues with data extracts received/data harvested from a variety of sources.

-Identify and resolve errors in data and data collection processes and lead efforts in maintenance of data integrity, including developing protocols and guidelines that support data quality and data audits.

-Perform data analysis using modeling methods to answer questions about level of implementation of EBPs and targeted outcomes (provider level and aggregate).

-Identify appropriate data points for continuous quality improvement with little guidance.

-Bring data to life by developing user-friendly reports to engage and meet needs of different internal and external stakeholders (e.g., produce regular funder and compliance-related reports, design and updated data collection tools, analyze and visualize outcome and output data (in graphs, charts, infographics, dashboards) to tell a clear, compelling, and accurate story, and provide data in usable formats.

-Perform targeted data analysis and deeper dives in specific priority areas or areas of concern.

Data Interpretation & Use

– Guide various stakeholders in learning from data to strengthen practice (e.g., regularly communicate with external and internal stakeholders and support interpretation of data to identify strengths and areas in need of development, collaborate with project team members to host participatory, action-oriented conversations around data at meetings with external stakeholders, etc.).

-Partner with project staff and external stakeholders in implementing data-driven improvements, integrating feedback and requested adjustments following meetings and dashboard-style data presentations.

Knowledge Translation & Dissemination

– Contribute to professional, publishable reports and presentations to guide decision making and continuous quality improvement efforts.

-Contribute to peer-reviewed publications synthesizing research/project work.

-Participate in the development and delivery of ongoing technical assistance/training activities offered to agencies/providers to support effective implementation of EBPs.

Education

Master’s or Doctoral degree in Analytics, Statistics, Public Health, or related field. Doctoral degree preferred.

Required Work Experience

-Minimum of 3 years of job experience in data analysis in applied research setting, exceptional proficiency in use of data reporting and data visualization tools such as Microsoft Power BI or Tableau, and demonstrated experience communicating findings clearly to a variety of audiences both orally and in writing.  (Minimum of 2 years of job experience if relevant educational coursework/internships).

-Fluency in participant confidentiality and data security protocols.

-Strong written, oral, interpersonal, analytical, and organizational skills.

Preferred experience

-Advanced expertise in statistical analysis and predictive modeling

-Experience managing data quality processes

-Working knowledge of child welfare and/or implementation science

Exempt Position: Market Range, 11.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION:  Remote- Knoxville, TN (position is remote with occasional state-wide travel in TN)

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

College of Social Work: Social Work Office of Research and Public Service – Administrative Specialist 

Non-Exempt: MR 3

Hybrid (some remote work) position.

The University of Tennessee Social Work Office of Research Programs (SWORPS), Tennessee Child Support Employment & Parenting Program (TCSEPP) has one opening for an Administrative Specialist position. This position provides administrative support for TCSEPP staff. TCSEPP has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.

The Administrative/Data Entry Specialist responsibilities will include but are not limited to:  Provide front-line service and support to TCSEPP staff, SWORPS staff, and other visitors in a proficient and productive manner. Provide general office support including, but not limited to, answering phones, greeting visitors, answering office email, maintaining office orderliness and confidentiality, managing internal paperwork, and other duties as required.

The position is located in Knoxville, Tennessee and supports the West the Middle, TN programs. This is a full-time position with benefits and day-shift hours.

The following job functions include, but not limited to:

Client data and technology

* Update case management system, state child support system (TCSES) and Excel spreadsheets

* Update child support offices, reentry team & TCSEPP managers with release dates

* Assist Coordinator staff with case management record keeping and client services 

* Provide TCSEPP staff case information and official court dates

* Apprise coordinators of participant eligibility, i.e. capias, incarceration, etc.

* Coordinate with manager and evaluator to provide necessary data from third party software

* Maintain client privacy and data security

Communication

* Answering phones and greeting clients

* Sending, composing, and managing email for department

* Composing and sending letters

* Communicate with clients, evaluators, managers, and coordinator staff through email, meetings

* Participating in conferencing software, such as Zoom; setting up Zoom meetings

Fiscal

* Assist with gift card management & Mailing of gift cards

* Assist with preparing fiscal/accounting and travel documents

* Track participant payments pre-enrollment and post-exit

* Order office supplies as needed

General office

* Provide document support using Office 365 products

* Provide effective written, oral, and digital communication in English

* Assist with special projects

* Other duties as assigned

MINIMUM REQUIREMENTS:

EDUCATION:

Applicants must hold a high-school diploma or the equivalent.

EXPERIENCE:

1 to 2 years work experience in an office setting including data entry.

PREFERRED EXPERIENCE:

Some college credits. Comfortable with various database software, ServicePoint, and TCSES. Extensive clerical experience in an office setting and work with social service programs or child support.

WORK SCHEDULE: Monday-Friday

Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position is filled. 

This is a non-exempt position, market range 03.

Interested individuals should provide a 1) cover letter addressing professional experience relevant to each required minimum qualification, 2) a resume, and 3) complete contact information for 3 professional references.

Application Process: Applications should submit all information via this link. 

Regular Full-time

Exempt position

Market Range: 7

Salary Range: $40,000 – $45,000 
The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.  

This position location is East TN covering Clay, Cumberland, Dekalb, Overton, Pickett, Putnam, & White counties but will require travel to multiple counties within East TN to provide coverage as needed.  The TCSEPP Coordinator responsibilities will include, but are not limited to:   
– Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers  
– Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
– Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, HMIS, Excel spreadsheet, etc.  
– Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment  
– Maintain balances of petty cash account, procurement card, and any other assigned financial information  
– Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
– Attend community interagency meetings to learn about and share available resources and information  
– Participate in partner meetings  
– Provide consultation to evaluators regarding program progress  
– Provide regular updates to Child Support staff and attorneys on participant progress  
– Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
– Participate in job/resource fairs  
– Help to develop and maintain outreach materials, i.e. brochures  

Position Requirements:   

– Bachelor’s Degree in a related field

– 2 years of customer/client service experience.

– In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered.  

Preferred Experience:

– Experience working with non-custodial parents and/or Employment programs

– Experience collaborating with community groups and/or social service organizations.

– Demonstrated experience working with Tennessee Child Support Enforcement Services (TCSES) and Knox Homeless Management Information System (HMIS) databases

Competencies/Qualifications:  

 Case management skills:  
– Ability to assess participant needs  
– Ability to develop positive & trusting relationships with participants and offer emotional support  
– Ability to positively interact with partners including child support, court, attorneys, etc.  
– Ability to promote the program to potential participants, partners, and employers  
– Ability to advocate for participants  
– Ability to work independently and within a team setting  
– Ability to travel to multiple counties to serve participants  
– Ability to be flexible with respect to changing needs of the project  

 

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

TCSEPP Coordinator II – Social Work Office of Research & Public Service (SWORPS)
Regular Full-time, Exempt position, Market Range: 7
Coordinator II 

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.   
This position location is East TN covering Clay, Cumberland, Dekalb, Overton, Pickett, Putnam, & White counties but will require travel to multiple counties within East TN to provide coverage as needed.   
The TCSEPP Coordinator responsibilities will include, but are not limited to:   
– Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers  
– Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
– Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, HMIS, Excel spreadsheet, etc.  
– Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment  
– Maintain balances of petty cash account, procurement card, and any other assigned financial information  
– Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
– Attend community interagency meetings to learn about and share available resources and information  
– Participate in partner meetings  
– Provide consultation to evaluators regarding program progress  
– Provide regular updates to Child Support staff and attorneys on participant progress  
– Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
– Participate in job/resource fairs  
– Help to develop and maintain outreach materials, i.e. brochures  

Position Requirements:   

– Bachelor’s Degree in a related field

– 2 years of customer/client service experience.

– In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered. 

Preferred Experience:

– Experience working with non-custodial parents and/or Employment programs

– Experience collaborating with community groups and/or social service organizations.

– Demonstrated experience working with Tennessee Child Support Enforcement Services (TCSES) and Knox Homeless Management Information System (HMIS) databases

Competencies/Qualifications:  

 Case management skills:  
– Ability to assess participant needs  
– Ability to develop positive & trusting relationships with participants and offer emotional support  
– Ability to positively interact with partners including child support, court, attorneys, etc.  
– Ability to promote the program to potential participants, partners, and employers  
– Ability to advocate for participants  
– Ability to work independently and within a team setting  
– Ability to travel to multiple counties to serve participants  
– Ability to be flexible with respect to changing needs of the project  

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

TCSEPP Coordinator II – Social Work Office of Research & Public Service (SWORPS)

Regular Full-time, Exempt position, Market Range: 7

Description: The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.  
This position location is East TN covering Knox County but will require travel to multiple counties within East TN to provide coverage as needed. 

The TCSEPP Coordinator responsibilities will include, but are not limited to:   
– Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers  
– Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
– Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, HMIS, Excel spreadsheet, etc.  
– Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment  
– Maintain balances of petty cash account, procurement card, and any other assigned financial information  
– Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
– Attend community interagency meetings to learn about and share available resources and information  
– Participate in partner meetings  
– Provide consultation to evaluators regarding program progress  
– Provide regular updates to Child Support staff and attorneys on participant progress  
– Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
– Participate in job/resource fairs  
– Help to develop and maintain outreach materials, i.e. brochures  

Position Requirements:   

– Bachelor’s Degree in a related field

– 2 years of customer/client service experience.

– In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered. 

Preferred Experience:

– Experience working with non-custodial parents and/or Employment programs

– Experience collaborating with community groups and/or social service organizations.

– Demonstrated experience working with Tennessee Child Support Enforcement Services (TCSES) and Knox Homeless Management Information System (HMIS) databases

Competencies/Qualifications:  

 Case management skills:  
– Ability to assess participant needs  
– Ability to develop positive & trusting relationships with participants and offer emotional support  
– Ability to positively interact with partners including child support, court, attorneys, etc.  
– Ability to promote the program to potential participants, partners, and employers  
– Ability to advocate for participants  
– Ability to work independently and within a team setting  
– Ability to travel to multiple counties to serve participants  
– Ability to be flexible with respect to changing needs of the project  

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

TCSEPP Coordinator II – Social Work Office of Research & Public Service (SWORPS)

Regular Full-time
Exempt position
Market range: 7

Description: The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.  
This position location is Middle TN covering Williamson, Lewis, Perry, and Hickman Counties but will require travel to multiple counties within Middle TN to provide coverage as needed.  

The TCSEPP Coordinator responsibilities will include, but are not limited to:   
– Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers  
– Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
– Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.  
– Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment  
– Maintain balances of petty cash account, procurement card, and any other assigned financial information  
– Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
– Attend community interagency meetings to learn about and share available resources and information  
– Participate in partner meetings  
– Provide consultation to evaluators regarding program progress  
– Provide regular updates to Child Support staff and attorneys on participant progress  
– Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
– Participate in job/resource fairs  
– Help to develop and maintain outreach materials, i.e. brochures  

Position Requirements:   

– Bachelor’s Degree in a related field

– 2 years of customer/client service experience.

– In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered. 

Preferred Experience:

– Experience working with non-custodial parents and/or Employment programs

– Experience collaborating with community groups and/or social service organizations.

– Demonstrated experience working with Tennessee Child Support Enforcement Services (TCSES) and Apricot databases

Competencies/Qualifications:  

 Case management skills:  
– Ability to assess participant needs  
– Ability to develop positive & trusting relationships with participants and offer emotional support  
– Ability to positively interact with partners including child support, court, attorneys, etc.  
– Ability to promote the program to potential participants, partners, and employers  
– Ability to advocate for participants  
– Ability to work independently and within a team setting  
– Ability to travel to multiple counties to serve participants  
– Ability to be flexible with respect to changing needs of the project  

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

TCSEPP Coordinator II – Social Work Office of Research & Public Service (SWORPS)

Regular Full-time
Exempt position
Market range: 7

Description: The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.  
This position location is West TN covering Madison, Henderson, and Chester Counties but will require travel to multiple counties within West TN to provide coverage as needed. 

The TCSEPP Coordinator responsibilities will include, but are not limited to:   

– Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers  
– Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
– Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.  
– Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment  
– Maintain balances of petty cash account, procurement card, and any other assigned financial information  
– Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
– Attend community interagency meetings to learn about and share available resources and information  
– Participate in partner meetings  
– Provide consultation to evaluators regarding program progress  
– Provide regular updates to Child Support staff and attorneys on participant progress  
– Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
– Participate in job/resource fairs  
– Help to develop and maintain outreach materials, i.e. brochures  

Position Requirements:   

– Bachelor’s Degree in a related field

– 2 years of customer/client service experience.

– In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered. 

Preferred Experience:

– Experience working with non-custodial parents and/or Employment programs

– Experience collaborating with community groups and/or social service organizations.

– Demonstrated experience working with Tennessee Child Support Enforcement System (TCSES) and Apricot databases

Competencies/Qualifications:  

 Case management skills:  
– Ability to assess participant needs  
– Ability to develop positive & trusting relationships with participants and offer emotional support  
– Ability to positively interact with partners including child support, court, attorneys, etc.  
– Ability to promote the program to potential participants, partners, and employers  
– Ability to advocate for participants  
– Ability to work independently and within a team setting  
– Ability to travel to multiple counties to serve participants  
– Ability to be flexible with respect to changing needs of the project  

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Program Coordinator

Salary: 64 – 68K

The University of Tennessee-Knoxville, College of Social Work’s Social Work Office of Research and Public Service (SWORPS) through its Division of Field-Based Services is currently accepting applications for a TN Strong Families Teaching Specialist.

As a member of the Division of Field-Based Services, the TN Strong Families Provider Grants fall under the TN Office of Criminal Justice & TN Department of Children’s Grants. This position will provide technical assistance and training support to subject matter experts in the development, delivery, and evaluation of training for the TN Strong Families Grant, and develop curriculum, deliver training, and provide help desk support for applicants and grantees.

 

 

The job duties include, but not limited to:

Training

*  Assess customer needs to create training curricula

*  Create and/or support the creation of training products tailored to customer needs

*  Deliver and/or support training at the group and individual level

*  Integrate modern, up-to-date methods of training delivery

*  Collect, analyze, and report on training evaluation information and use evaluation data to refine training curricula

*  Protect data privacy and security

Consultation

*  Review and gain expertise in project requirements: Grants are complex and have a great deal of moving parts. Ability to collaborate with partners is essential to desired outcomes. This position requires the ability to know grants/contracts terms, timing, and deliverables.

*  Provide data-informed training: Collect & analyze collected feedback to customize training & technical support needs to client/customers. Grants may exceed the typical 3 years; therefore, this position will support client/customer growth and identify the grants/contracts on-going needs.

*  Maintain detailed project documentation for auditing purposes to document a trail of activities for the client/customer along with training processes used to obtain and fulfill grants. This information can be used to support future projects and for the grantor’s reporting purposes.

*  Collaborate and lead the project team to produce effective solutions to training-related issues such as identifying learning and skill gaps and then designing solutions/activities to address them, to finally conducting evaluations to determine the effectiveness of the training.

Technical Assistance

* Provide technical assistance that dovetails with grant goals

* Learn, understand, and integrate project-specific requirements into training and technical assistance delivery

* Provide data privacy and security information through training and technical assistance delivery

* Help desk monitoring and response

* Other duties as assigned

Education

Required: Bachelor’s Degree in social work, counseling, psychology, communication, or organizational behavior

Experience

Required: 4 years of experience in training delivery. Strong technical skills and demonstrated ability with web-based communication.

Preferred: 2 years experience with online or web-delivered training development and at least 2 years experience in social service delivery and/or training.

Exempt Position: Market Range, 08.

WORK SCHEDULE: Monday-Friday with occasional weekends, evenings, and overnight travel.

WORK LOCATION: Knoxville

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional referencesScreening of applicants will begin immediately and will continue until the position is filled. 

Application Process: Applications should submit all information via this link. 

Please visit each center’s respective website to view additional current openings.


General Inquiries

For general inquiries about employment opportunities at the University of Tennessee, Knoxville, contact the university’s human resource department at:
https://hr.utk.edu/recruitment/

For general inquiries about employment opportunities at the College of Social Work at the University of Tennessee, Knoxville, contact the Budget Director, Ashley Howdeshell at:
ahobby4@utk.edu
(865) 974-6698


All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

Social Work Job Opportunities

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